Training Executive
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This job is about leading training and development for team members to excel in customer service and profitability. You might like this job because it involves strategic planning and working closely with vendors to enhance training programs.
RM 2400 - RM 3500
Shah Alam
Full-Time
Job Description
- Responsible to lead, develop and coach all team members to ensure a high level of customer service as well as maximum profitability.
- Collaborates with functional management teams to assess training and development needs.
- Monitor the effectiveness of the training programs.
- Develop strategic training plans to implement an efficient and responsive training services team and relevant program.
- Oversee relationship with vendors in training and development field.
- To audit Corporate Outlet & Franchise Outlets as per schedule
- Prepare Learning & Training Materials
- Research and revise Standard Operating Procedure (SOP) in order to simplify and smoothen the process in each outlet
- To support on implementation of Outlet Pre-Opening checking for smooth outlet opening
- To support new outlets opening
- Perform any tasks as per assigned
Job Requirements
- High School/Diploma/Bachelor’s degree in any discipline
- Minimum 3 years of experience in managerial role would be added advantages
- Prior working experience in outlets management would be added advantages
- Own Transport needed
Skills
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 3 Years of Experience
Career Level
Senior Executive
Job Specialisation
Clerical, Administrative & Secretarial, Others
Company Profile
Dessert Captain Sdn. Bhd.
It was established out of love for family when its founder, Tan Teik Fuang learned making and began selling Chendul at Penang Road back in 1936. Believing that his business will help make a living for his family, he established it with diligent hands that prepared Chendul passionately.
He ensured that its quality is always good while remaining humble and friendly to his loyal customers. He believed that a local favorite can stand the test of time and will be loved by many.
By the year 1977, Tan Teik Fuang's sixth son - Tan Chong Kim fully took charge of improving their business. Having a business minded and innovative will, he continued developing their product quality while maintaining its authenticity and providing faster and friendly service. True enough, the favorite local dessert has become popular while its original location is still found at Lebuh Keng Kwee and only later known as Penang Road Famous TeoChew Chendul.
Through the years Penang Road Famous TeoChew Chendul has managed not just to live its rich history but create it; from a roadside Chendul stall to Penang Asam Laksa, to Rojak, to opening Chendul outlets and much more.
Today, Mr. Tan Chong Kim together with his family is living its legacy to bring simple happiness by providing the best and freshest Chendul to their customers.
As Penang Road Famous TeoChew Chendul is being appreciated in Malaysia, it earnestly aspires to be widely known not just locally but internationally. It will continue to pursue its best quality with rich history to bring Chendul to the world.