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Customer Service Executive (Retail Sales)

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This job is for a Customer Service Executive in retail sales. You might like this job because you enjoy helping people and driving sales while receiving great benefits like meal allowances and the chance to earn commissions!

RM 3000 - RM 4000

Queensbay Mall, Penang

Job Description

Responsibilities:

  • Provide excellent customer service through personalized assistance and product knowledge.
  • Drive sales by meeting targets and promoting products effectively.
  • Maintain a high standard of showroom presentation and product displays.
  • Handle administrative tasks, including processing transactions and keeping accurate records.

Company Benefits:

  • 8 rest days per month (~ Five (5) work days a week)
  • Full day and shift work arrangement
  • Meal Allowance
  • Overtime pay
  • On-the-job Training
  • High sales performers enjoy attractive commissions and incentives
  • Sales Excellence Awards | Overseas Incentive Trip with Cash Allowance
  • Medical & dental claim benefit and group insurance coverage
  • Comfortable and Luxurious Working Environment

Work Locations under Diamond & Platinum:

  • Queensbay Mall, Penang [immediate]
  • IOI City Mall, Putrajaya [immediate]
  • The Curve, Petaling Jaya [immediate]
  • Southkey Midvalley, Johor Bahru [immediate]
  • The Mall, Brunei [immediate]
  • Ipoh Parade, Perak
  • Setia City Mall, Shah Alam
  • Sunway Pyramid, Petaling Jaya
  • Midvalley, Kuala Lumpur
  • One Utama, Petaling Jaya
  • Gurney Plaza, Penang

Job Requirements

Requirements:

  • Minimum SPM/Diploma or Degree in any related discipline
  • Preferably with retail sales, customer service or hospitality experience
  • Proficiency in English, Bahasa Malaysia & Chinese (added advantage for serving diverse clientele)
  • Good interpersonal skills and a pleasant personality
  • Sales-driven and result-oriented
  • Willingness to work on Weekends, Public Holidays and retail hours
  • Added advantage for those with jewellery sales background, GG, GIA or Jewellery Design qualifications

Skills

Retail Sales
Customer Service
Visual Merchandising
Cashiering

Company Benefits

Meal Allowance

Meal Allowance for all Retail Sales Positions

Group Insurance Coverage

Hospitalisation & Surgical, Personal Accident

Attractive Commissions

Personal and Group Commissions for Sales Achievers

Medical and Dental Claim

Annual benefit by grade entitlement

Sales Excellence Awards

Overseas Trip Incentives for high Sales Achievers

On-The-Job Training

Training is provided on-the-job


Additional Info

Company Activity

Last active - few hours ago

Career Level

Junior Executive

Job Specialisation


Company Profile

Diamond & Platinum Sdn Bhd-logo-image

Diamond & Platinum Sdn Bhd

To provide high-quality, affordable fine jewellery through direct sourcing and expert craftsmanship, helping customers celebrate life’s most precious moments.
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