Everyone who works at Digital Dive Coaching will get an Apple Macbook to use!


Apple Macbooks for everybody

Opportunity to join other programs, and levelling up!

Learning Opportunity

Nicely brewed coffee to start your day with!

Free Nespresso Coffee

Unlimited supplies in the pantry - on us! Treat yourself like home

Open Pantry!

We valued our team's effort with extra pay as a reward, and salary increments based on performance.

Allowance & Reward

We cover your yearly medical and dental check-ups

Medical & Dental Benefits

Digital Dive Coaching Sdn Bhd

Digital Dive Coaching is a leading provider of online business education and training programs. The company has a strong market presence in Malaysia, Singapore, Australia, and the UK and is soon expanding to other Asian countries. Part of our mission is to help entrepreneurs transform their online businesses by providing them with the knowledge and skills they need to succeed in the digital age. Their programs are designed to be flexible and accessible to anyone, regardless of their background or experience. With a team of experienced educators and industry experts, Digital Dive Coaching is committed to helping entrepreneurs reach their full potential and build successful online businesses.
We are the award-winning leader of webinar training and personal development in Kuala Lumpur. Our culture is uniquely values-focused, we work hard and have fun doing that. As we expand globally, we are developing our Student Support team to be the best in the industry. With more inquiries and more students joining us from more countries globally than ever, we're looking for passionate professionals who bring love &amp; care to help deliver an epic student experience to be based in our Malaysia office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees.

Who we are

Vision and Mission
We are dedicated to helping entrepreneurs transform their online businesses and empowering individuals to turn their passions and skills into profitable online ventures. Our market coverage currently spans across Malaysia, Singapore, Australia, and the UK, and we are continuously expanding to other Asian countries to reach more people in need of our services.&nbsp;
Our vision is to be the leading provider of online education and training for entrepreneurs and individuals seeking to monetize their skills online and to empower entrepreneurs to transform their online businesses and help people turn their passions and skills into profitable online ventures.&nbsp;
Our mission is to empower individuals to achieve their financial and professional goals through innovative and effective online education programs and to provide the necessary tools, resources, and support for individuals to achieve success in the digital economy. Our Culture
<ul>
<li>Working day: Monday - Friday, 9:30PM - 6:30PM</li>
<li>Smart casual</li>
<li>Young &amp; energetic team</li>
<li>Unlimited snack, biscuits, soft drink,  instant beverage provided</li>
<li>Boss usually will pay all the meals (if eat out or when he is around)</li>
<li>Usually work OT will provide dinner, E.g: Kyochon1991, Pizza, and whatever you feel like it (yes)</li>
<li>Location Setiawalk, right opposite iOi Mall Puchong, public transport available</li>
<li>Company trip</li>
<li>Bonuses</li>
</ul>

Our Values

Experience in customer service through calls, emails, social media, Facebook communities, and more...
<ul>
<li>Fair written and verbal communication skills</li>
<li>A love of supporting, championing, and empowering others</li>
<li>A mind for systematic thinking and improvements</li>
<li>Phenomenally high standards, attention to detail, and extreme resourcefulness to find answers or create answers in any situation</li>
<li>Experience with coaching, online learning and professional education preferred</li>
<li>Enjoys being a multi-tasker</li>
<li>English &amp; Mandarin (Malay would be an added advantage)</li>
</ul>

This job is a Customer Service/Student Support Specialist. You might like this job because it involves supporting, empowering, and championing others. Multi-taskers with high standards and systematic thinking are preferred. English &amp; Mandarin proficiency is required.

Customer Service

Customer Support

Help Desk Support

Product Knowledge

Project Coordination

Microsoft Excel

Microsoft Word

Analytical Skills

Persuasive Communication

Collections

Experience in customer service through calls, emails, social media, Facebook communities, and more...



-Fair written and verbal communication skills


-A love of supporting, championing, and empowering others


-A mind for systematic thinking and  improvements


-Phenomenally high standards, attention to detail, and extreme resourcefulness to find answers or create answers in  any situation


-Experience with coaching, online learning and professional education preferred


-Enjo...

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Company Profile

Digital Dive Coaching Sdn Bhd