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Client Service Manager

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This job is all about connecting with clients and making sure they’re happy! You might like this job because you’ll solve problems, build lasting relationships, and help improve our services while working with a great team.

RM 3500 - RM 4000

Petaling Jaya, Selangor

Job Description

   Client Engagement: Be the go-to person for our clients, addressing their needs, answering questions, and ensuring their complete satisfaction with our services.

  • Problem Solving: Tackle client concerns with creativity and efficiency, turning challenges into opportunities for growth and improvement.
  • Relationship Building: Develop strong, long-term relationships with clients through excellent communication and a personalized approach.
  • Coordination: Work closely with our internal teams to ensure seamless service delivery and a cohesive client experience.
  • Feedback & Improvement: Gather and relay client feedback to help us continually refine and enhance our services 

Job Requirements

 CAREER ADVANCEMENTS CRITERIAS

Responsible

Resourceful  

Dynamic

Leadership

Consistency

Hungry

Mission Driven


Skills

Communication
Friendliness
Sales
Self-Discipline
Critical Thinking

Additional Info

Experience Level

4 - 7 Years of Experience

Career Level

Manager / Team Lead


Company Profile

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Diverge Retail Solution