Job Requirements
Corporate Sales Account Manager's Criteria:
Qualifications:
- Education: Bachelor's Degree and above.
- Languages: English, Chinese and Bahasa Malaysia, others (optional).
- Years of Experience: 3+ Years Work Experience.
- Related Field: Sales Banking Work Experience.
- Past Achievement: Certificate and Recognition Awards (optional).
*Functional Knowledge
Demonstrates broad and comprehensive understanding of different systems, theories and practices.
*Business Expertise
Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions.
*Leadership
Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy.
*Problem Solving
Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment.
*Resourceful
Leverage asset (knowledge, network, experience & method), able to meet situations, capable of devising ways via available resources.
*Impact
Guided by segment/functional strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business.
Interpersonal Skills:
*Communication and Influencing
Negotiates and influences the opinion of others in external organizations; exercises sensitivity to the audience.
*Personal effectiveness
Understand and manage stress/challenges to stay productive and focus, to achieve success as an individual and help towards organization goal.
*Stakeholder engagement
Identify, Engage and collaborate effectively with my stakeholders, to build rapport and manage stakeholders to facilitate decisions and deliver business performance.
*Customer experience
Optimize customer journey end to end, improve customer satisfaction, reduce churn and increase revenues by service delivery and implement appropriate initiatives.
Qualifications:
- Education: Bachelor's Degree and above.
- Languages: English, Chinese and Bahasa Malaysia, others (optional).
- Years of Experience: 3+ Years Work Experience.
- Related Field: Sales Banking Work Experience.
- Past Achievement: Certificate and Recognition Awards (optional).