Job Description

Job Responsibilities

• Manage and oversee overall daily operations of the company 
• Ensure smooth coordination between retail, warehouse, e-commerce, and customer service departments 
• Develop and implement operational strategies, SOPs, and workflow improvements 
• Monitor staff performance, productivity, and operational efficiency 
• Plan and manage inventory control, stock movement, and operational planning 
• Prepare operational reports, performance analysis, and updates for management 
• Ensure company policies and procedures are followed by all departments 
• Handle operational issues, problem-solving, and decision-making effectively 
• Support business growth and ensure operational targets are achieved 
• Lead and motivate teams to maintain high performance and professionalism 

Job Requirements

Job Requirements

• Bachelor’s Degree in Business Administration, Management, or related field 
• Strong leadership, management, and communication skills 
• Excellent problem-solving and decision-making abilities 
• Responsible, organized, and able to manage multiple departments 
• Good knowledge of operational management and workflow planning 
• Experience in retail or fashion industry is an advantage 
• Minimum 3–5 years of relevant working experience preferred

Skills