Job Description

Job Summary The incumbent works closely with the Sales Manager in managing the Medical channel. General Responsibilities Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources. • Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories. • Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed. • Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. • Conduct product demonstrations and emphasize saleable features/customer benefits. • Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies. • Report on the activities and products of the competitors. • Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases. • Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets. • Maintain a customer complaints/issues log and follow up on customer issues. • Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products. • Work with internal stakeholders to ensure timely delivery or installation of products/systems. • Support internal stakeholders in relationship development with key customers.

Job Requirements