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Account Executive (Client Servicing)

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AI-generated summary

  • Manage timelines, asset readiness & media submissions; proofread EN & Bahasa.
  • Boutique creative agency for global beauty brands; fast, AI-powered workflows.
  • Attend shoots, support launches and deliver real client impact with rapid learning!

RM 3000 - RM 3500

Petaling Jaya, Selangor

Job Description

This is NOT a Finance or Accounting role.

We’re a boutique creative agency working with global beauty brands.
We’re looking for a highly organised, detail-strong fresh grad who brings structure, accuracy, and discipline to fast-moving client work — powered by AI.
This role is about timelines, readiness, coordination, and execution hygiene.

  • Create, manage, and track project timelines across multiple deliverables.
  • Ensure asset readiness — correct versions, formats, naming, and approvals.
  • Coordinate approved ads for media submission, ensuring all materials are final, accurate, and delivered on time for launch.
  • Track approval status and media deadlines so nothing misses cut-off.
  • Proofread content in English & Bahasa before client and media submission.
  • Organise client feedback into clear, actionable tasks.
  • Prepare meeting minutes, recaps, and follow-ups.
  • Track task status using tools like Notion, ClickUp, Sheets.
  • Attend shoots — support production days, track deliverables, ensure shotlists and assets are covered.
  • Use AI tools to summarise meetings, organise feedback, build trackers, and improve accuracy.

Job Requirements

 

You’ll Thrive Here If You Are 

  • Diploma/Degree in Marketing, Communications, or related.
  • Highly organised — you like structure, checklists, and control.
  • Detail-focused — you catch mistakes before they go out.
  • Comfortable with operations & coordination, not just ideas.
  • AI-friendly — ChatGPT and similar tools are part of your workflow.
  • Strong in English & Bahasa (written + spoken).
  • Reliable, calm, and responsive in a fast-paced agency environment.
  • Comfortable attending shoots and working with creatives, producers, and clients.

Not a Fit If You…

  • Dislike admin or timelines
  • Are careless with details
  • Avoid follow-ups or deadlines
  • Don’t use AI tools
  • Expect purely creative work 

Skills

Marketing
Digital Marketing
Marketing Strategies
Administrative Functions
Administrative Support
Client Services
Client Support
Creative Thinking
Communication
Marketing Communications

Company Benefits

Allowances & Perks

Allowance for Travel, Broadband, Child, Parking. Performance Rewards. Company trips.

Medical

Medical Leave and Claims

Monday - Friday, Regular Hours

Hybrid Working: fixed + flexible work arrangements (upon approval).

Computer

Each staff member will be equipped with at least one suitably configured computer - Laptop (Mac/Windows), iPad, Desktop.

Leaves

Annual, Medical, Maternity, Paternity, Compassionate, Examination, Hospitalisation.

Easy Access

Located in Bandar Utama (next to 1 Utama). In-building access to public transport (MRT) and buses.


Additional Info

Company Activity

Last active - few minutes ago

Career Level

Junior Executive

Job Specialisation


Company Profile

Dolphin - Creative Advertising Agency-logo-image

Dolphin - Creative Advertising Agency

We are Dolphin, a bold and innovative Creative Advertising Agency based in 1 Powerhouse, Bandar Utama, Petaling Jaya. We’re not just another agency—we’re a powerhouse of creativity, strategy, and innovation. Our team thrives in a collaborative, fun, and dynamic environment, where we break down briefs, craft compelling campaigns, and brew the best marketing solutions for our clients. At Dolphin, we create big ideas...