company-logo-image

Internship in Client Servicing

ashley-avatar-image

AI-generated summary

  • Run timelines, assets and approvals; coordinate media submissions; proofread English & Bahasa; log feedback.
  • Boutique agency working with global beauty brands.
  • Hands-on exposure: attend shoots, support ads and use AI to streamline work!

RM 800

Petaling Jaya, Selangor

Job Description

We’re a boutique creative agency working with global beauty brands.

We’re looking for a highly organised, detail-oriented intern who brings structure, accuracy, and discipline to fast-moving client work — powered by AI.

What You'll Do

  • Assist in creating, managing, and tracking project timelines across multiple deliverables.
  • Assist in ensuring asset readiness — correct versions, formats, naming, and approvals.
  • Assist in coordinating approved ads for media submission, ensuring all materials are final, accurate, and delivered on time for launch.
  • Assist in tracking approval status and media deadlines so nothing misses cut-off.
  • Proofread content in English & Bahasa before client and media submission.
  • Organise client feedback into clear, actionable tasks.
  • Prepare meeting minutes, recaps, and follow-ups.
  • Track task status using tools like Notion, ProofHub, and Google Sheets.
  • Attend shoots — support production days, track deliverables, and ensure shot lists and assets are covered.
  • Use AI tools to summarise meetings, organise feedback, build trackers, and improve accuracy.

Job Requirements

  • Currently pursuing or recently completed a Diploma/Degree in Marketing, Communications, or a related field.
  • Highly organised — you like structure, checklists, and staying organised.
  • Detail-focused — you catch mistakes before they go out.
  • Comfortable with operations and coordination, not just ideas.
  • AI-friendly — familiar with or willing to learn ChatGPT and similar tools.
  • Strong in English & Bahasa (written & spoken).
  • Reliable, calm, and responsive in a fast-paced agency environment.
  • Comfortable attending shoots and working with creatives, producers, and clients.

Not a Fit If You…

  • Dislike admin or timelines
  • Are careless with details
  • Avoid follow-ups or deadlines
  • Don’t use AI tools
  • Expect purely creative work 

Skills

Client Services
Customer Service
Marketing
Digital Marketing
Marketing Strategies
Critical Thinking
Creative Thinking
Creativity
Teamwork
Communication

Company Benefits

Allowances & Perks

Allowance for Travel, Broadband, Child, Parking. Performance Rewards. Company trips.

Medical

Medical Leave and Claims

Monday - Friday, Regular Hours

Hybrid Working: fixed + flexible work arrangements (upon approval).

Computer

Each staff member will be equipped with at least one suitably configured computer - Laptop (Mac/Windows), iPad, Desktop.

Leaves

Annual, Medical, Maternity, Paternity, Compassionate, Examination, Hospitalisation.

Easy Access

Located in Bandar Utama (next to 1 Utama). In-building access to public transport (MRT) and buses.


Additional Info

Company Activity

Last active - few minutes ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

Dolphin - Creative Advertising Agency-logo-image

Dolphin - Creative Advertising Agency

We are Dolphin, a bold and innovative Creative Advertising Agency based in 1 Powerhouse, Bandar Utama, Petaling Jaya. We’re not just another agency—we’re a powerhouse of creativity, strategy, and innovation. Our team thrives in a collaborative, fun, and dynamic environment, where we break down briefs, craft compelling campaigns, and brew the best marketing solutions for our clients. At Dolphin, we create big ideas...