Senior Account Manager

Dolphin - Digital Creative Agency

AI-generated summary


This job is for a Senior Account Manager at our agency. You'll be the main contact for beauty brand clients like L'Oréal Paris and Maybelline. You'll manage projects, communicate with clients, and collaborate with the creative team. You might like this job because it offers the opportunity to work with well-known beauty brands and contribute to their marketing success.

RM 6500 - RM 8000

Seksyen U1, Shah Alam


Job Description

Looking for an experienced Senior Account Manager for our Beauty Brand Clients -- L'Oréal Paris, Kiehl's, Maybelline, and more...

  • Act as the primary point of contact and trusted advisor for our beauty brand clients, understanding their marketing goals, challenges, and requirements.
  • Develop and manage comprehensive client briefs to effectively communicate project requirements to the creative team.
  • Collaborate closely with the creative team to ensure the timely delivery of high-quality work that aligns with the brand's vision and meets client objectives.
  • Manage project timelines, budgets, and resources to ensure successful project completion within agreed-upon time frames and budgets.
  • Track project progress and provide regular status updates to clients, ensuring effective communication and addressing any concerns or changes promptly.
  • Proactively identify opportunities for account growth and expansion by collaborating with internal stakeholders and identifying areas where our agency's expertise can provide additional value.
  • Apply your marketing knowledge and insights to engage in strategic discussions with clients, addressing their marketing challenges and providing innovative solutions.
  • Oversee and review the work delivered by junior team members, ensuring accuracy, quality, and adherence to client briefs, and providing constructive feedback and guidance.

Job Requirements

  • Bachelor's degree in marketing, communications, or a related field.
  • 5+ years of experience in account management, preferably within a creative agency, with a focus on beauty or cosmetics brands.
  • Proven track record of successfully managing client relationships, delivering creative projects within deadlines and budgets, and driving client satisfaction.
  • Strong marketing knowledge and ability to understand and address client's marketing challenges effectively.
  • Excellent communication skills, both verbal and written, with the ability to articulate complex ideas in a clear and concise manner.
  • Ability to work independently and collaboratively in a fast-paced, deadline driven environment.
  • Strong organisational and time-management skills, with the ability to prioritise tasks effectively.
  • Familiarity with project management tools and software.


Digital Marketing
Marketing Communications
Marketing Management
Time Management

Company Benefits

Easy Access

Located in Glenmarie/Subang Jaya area; off the Federal Highway. Walking distance to public transport (KTM/LRT) and Subang Parade


Annual, Medical, Maternity, Paternity, Compassionate, Examination, Hospitalisation


Each staff member will be equipped with at least one suitably configured computer - Laptop (Mac/Windows), iPad, Desktop.

Monday - Friday, Regular Hours

Hybrid Working: fixed + flexibility to work from anywhere.

Allowances & Perqs

Travel, Broadband, Child, Regular Performance Perquisites


Medical Leave and Claims

Additional Info

Company Activity

Last active - few days ago

Experience Level

4 - 7 Years of Experience

Career Level

Manager / Team Lead

Job Specialisation

Marketing - Digital

Company Profile

Dolphin - Digital Creative Agency-logo-image

Dolphin - Digital Creative Agency

We are Dolphin -- a boutique Digital Creative Agency located in Glenmarie, Shah Alam, Selangor.

We are in love with loving digital. We do big ideas, advertising campaigns, content marketing, and social marketing campaigns for client brands. We produce content and manage social communities. With social media marketing at the core of our business, we develop effective solutions for a number of familiar brands such as Kiehl's, L'Oréal Paris, Maybank, PepsiCo Lipton, Maybelline, Reckitt Benckiser (RB), YSL, Royal Canin, Neutrogena, Goodyear, Laniege, Perodua, and more...

We're proud of the company culture we've built. Dolphin is a place that we know you'd love to come to work every day!


Senior Account Manager

Dolphin - Digital Creative Agency

RM 6500 - RM 8000

Seksyen U1, Shah Alam