Job Description

Key Responsibilities:

• Initiate outbound calls to potential customers from provided lead lists or databases.
• Develop a strong understanding of our products/services and effectively communicate their features and benefits to potential customers.
• Build rapport with prospects, actively listen to their needs, and tailor your pitch accordingly.
• Deliver persuasive sales pitches and overcome objections to convert leads into customers.
• Keep accurate records of all interactions, update customer profiles, and maintain a comprehensive database.
• Meet or exceed monthly and quarterly sales targets and KPIs.
• Follow up with leads who have shown interest but have not committed.
• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Stay informed about industry trends, competitors, and customer preferences to adapt sales strategies accordingly.
• Prepare and submit regular sales reports to track performance and identify areas for improvement.

Job Requirements

• At least 4 years of proven experience in telesales or outbound sales, preferably in a similar industry.
• Strong communication skills both verbal and written.
• Excellent interpersonal skills and the ability to build rapport quickly.
• Goal-oriented and self-motivated with a strong desire to achieve targets.
• Ability to work independently and as part of a team.
• Knowledge of the products/services being offered and the ability to convey this information convincingly.

Skills