Job Description

🌟 About Us

Drury Heritage Cafe Lounge is a lifestyle destination in the heart of KL’s Chinatown, combining modern Malaysian cafe culture with rich heritage aesthetics. Housed in a beautifully restored heritage building, we serve curated local and Western beverages, ready to serve food, and selected retail items. 

Behind every seamless guest experience lies a strong operations backbone. At Drury Heritage, the Administrative Assistant plays a vital role in managing day-to-day office functions, documentation, and operational logistics — all while staying flexible to support cafe operations during peak periods or special events. From vendor coordination to audit folders, from onboarding documents to inspection prep, this role ensures everything runs smoothly — both on paper and on the floor.

🪴 Role Summary
As Administrative Assistant, you are the operational anchor for both the Operations Lead and Café Manager. Your responsibilities span across HR documentation, regulatory tracking, licensing renewals, uniform and roster management, supplier coordination, and petty cash handling.

This is a high-trust, hands-on role that demands attention to detail, strong follow-through, and the ability to manage concurrent administrative priorities. While your core focus is back-office, you’re expected to step in on the café floor when needed — contributing to inspection prep, inventory organization, and ensuring the café remains audit-ready and guest-ready at all times.

💼 Key Responsibilities

📋 Office Administration & Documentation

• Maintain and update all audit folders (DBKL, Bomba, CCC, Health Department, etc.)
• Track all regulatory timelines, renewals, vendor agreements, and inspection schedules
• Prepare and manage onboarding kits, HR records, rosters, and employment files
• Handle petty cash tracking, procurement lists, and inventory records for uniforms and supplies

🍽️ Cafe Ops Assistance

• Coordinate deliveries, print jobs, menu updates, and POS price configurations
• Assist with cafe floor setup, restocking, signage, or light prep during peak hours or events
• Support readiness for audits, licensing inspections, and internal walkthroughs

🚮 General Operations Support

• Be the reliable point person for behind the scenes logistics, covering roasters, uniforms, staff records, stock logs, and day to day cafe support materials
• Prepare onboarding materials, visual posters, printed menus, and signage as needed
• Assist the Operations Lead and Cafe Manager with administrative projects and urgent deadlines
• Remain adaptable to jump in where needed to keep daily operations flowing

Job Requirements

Experience : 1–2 years admin or operations support experience (F&B industry a bonus)

Skills : Words, Power-point, Excel, Google Sheets, POS systems (basic)

Personal Traits : Self-starter, highly organized, calm under pressure, high integrity, reliable follow-through.

Languages : Fluent in English and Bahasa Malaysia. Mandarin/Cantonese and foreign language is an advantage.

Skills