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DXN CYBERVILLE, JALAN TEKNOKRAT 1, CYBER 3, 63000 CYBERJAYA, SELANGOR, Kuala Lumpur
Full-Time
Job Description
- Serve as the primary point of contact for members and non members at DXN Cyberville. - Address inquiries about DXN’s facilities, events, products, and promotions held by company. - Facilitate tours and provide detailed information about DXN Cyberville facilities and services. - Manage and resolve customer issues or escalate complex cases to the appropriate departments. - Maintain accurate and organized records of customer interactions, feedback, and follow-ups. - Collaborate with internal departments to ensure smooth execution of events and seamless service delivery.
Job Requirements
- Diploma or degree in Hospitality or Business Administration or Communications, or any related field. - A minimum of 1 year of experience in customer service or hospitality. - Proficiency in English and Malay; additional languages, particularly Mandarin or Tamil, are an advantage. - Excellent interpersonal and communication skills to engage with diverse audiences. - Strong organizational and multitasking abilities in a dynamic environment. - Familiarity with event coordination and hospitality services. - Confidence and the ability to speak effectively in front of an audience is an added advantage, especially for roles involving events or in house training. - Knowledge of DXN’s product range and operational processes is preferred. - High level of professionalism and a positive attitude in dealing with customers and colleagues.
Company Benefits
Monetary Rewards
Our employees get to enjoy monetary rewards when they make sales!
Family-Like Culture
We treat everyone at DXN like family and we have a close working culture!
Annual Company Events
DXN employees get to have fun with company trips, annual dinners and more.
Additional Info
Experience Level
0 - 10 Years of Experience
Company Profile
