Job Description

GENERAL JOB OVERVIEW

The primary duty of an invoice clerk is to make sure invoices are accurate and that bills are distributed on time to promote timely payment from customers. In accounts receivable, entering billing information into OBM System, ensuring that the prices and amount due are correct and sending the invoice to the customer on timely basis.

DUTIES & RESPONSIBILITIES

• Perform daily invoicing functions. To support accounts payable and accounts receivable by generating accurate, complete, and timely invoices using OBM System.
• Calling customers (min. 150 calls/customers on every Monday & Tuesday) to obtain meter reading of copier(s) by category (Cat 1-Cat 4).
• Enter meter reading & other relevant data into OBM System to generate invoices/billing. 
• Sent Invoices & Statement (upon request only) to customers on monthly basis.
• Issue reminder and final notice statements to customers as & when needed.
• Extend copier(s)’ leasing expiry date in order to generate invoices.
• Follow-up with customers on overdue bills (min. 50 calls/customers on weekly basis).
• Assisting superior for payment collection, contact customers to secure payment on outstanding invoices.
• Responsible for resolving/fix billing errors when any errors or discrepancies are found in the invoices.
• Respond to customer’s inquiries via calls/email/WhatsApp.
• Providing supports to Superior and Accounts Dept. Working with other employees to share workloads, answer questions, and solve billing issues.
• Perform administrative supports & duties, ad-hoc tasks, prepare data/reports,
• Archive pertinent records/files on timely basis.

Job Requirements

• Education level – Min. SPM Level (Passed)
• Experience required- Candidates with minimum of 1-year experience working in clerical and general administrative role.
• Ability to interface with customers in a clear and pleasant way.
• able to communicate effectively & complete tasks on time under tight schedule.
• A Self-discipline person, team player, optimistic, proactive and detail-oriented person.

Skills