Job Description

Job Summary:

The Warehouse Assistant is responsible for supporting and managing daily warehouse and storeroom operations with minimal supervision. This role requires someone reliable, detail-oriented, and proactive, with the initiative to ensure smooth inventory flow, accurate stock control, and an organized work environment. The position suits individuals who enjoy hands-on work, can work independently, and take ownership of warehouse management.

Key Responsibilities:

Warehouse & Inventory Management

• Managing incoming & outgoing goods and verify accuracy against Delivery Orders (D/O) and Purchase Orders (P/O).
• Ensure proper labelling, barcoding, and systematic arrangement of goods in the warehouse/storeroom.
• Conduct regular stock counts and reconcile discrepancies to maintain accurate records.
• Monitor stock levels proactively and highlight shortages or excesses to the supervisor.
• Implement first-in-first-out (FIFO) method to minimize stock aging.
• Ensure safe handling, storage, and movement of items to prevent damage.

Operational Support

• Prepare and issue stock for other departments and delivery orders.
• Assist in packing, loading, and unloading goods in a safe and efficient manner.
• Support basic customer service tasks, such as processing simple orders and assisting at the front desk when required.
• Maintain warehouse cleanliness and ensure compliance with safety and company standards.

Process & Initiative

• Suggest improvements in warehouse operations and workflows for greater efficiency.
• Take initiative to identify and resolve operational issues with minimal supervision.
• Ensure all warehouse activities follow company SOPs and safety guidelines.
• Assist in coordinating stock movement between branches or departments.
• Ad-hoc tasks when required.

Job Requirements

  Knowledge, Skills & Experience:

• Minimum Skilled Certificate, or Diploma in a relevant field.
• 1–2 years of working experience in store operations, inventory handling, or spare parts is preferred.
• Basic communication skills in English and Bahasa Malaysia; Mandarin is an added advantage.
• Positive work attitude, willingness to learn, and a strong team player.
• Familiar with Microsoft Office tools (Excel, Word, Outlook).
• Able to stay organized and manage simple tasks effectively.

Person Specification:

• Willing to assist in fast-paced situations and respond quickly to urgent tasks.
• Pays attention to detail and takes responsibility in handling inventory or customer interactions.
• Possesses a can-do attitude, takes instructions well, and is eager to grow in the role.
• Friendly, dependable, and able to work well with colleagues across departments.

Skills