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Installation & Service Technician (Smart lock Product) 安装服务/技术员

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This job is for an Installation & Service Technician dealing with smart locks. You might like this job because you’ll work with cutting-edge technology, solving customer issues, and leading a team in various locations across Malaysia.

RM 2500 - RM 3750

5, Jalan PJU 5/9, Pju 1, 47810 Petaling Jaya,, Kuala Lumpur

Job Description

Industry: Smart Lock Technology products, focusing on smart locks & AI locks.

We have multiple retail outlet (You may apply for other outlets as well!):

  • Kota Damansara, Petaling Jaya
  • Taman Desa, Kuala Lumpur 
  • Desa Tebrau, Johor Bahru

Job Responsibilities:

  • Able to carry out smart lock service works on customer site.
  • In charged of all customer related installation & service tasks and follow up.
  • Ensure all service and installation tasks are carried out professionally by technical team.
  • Promptly responding to customer's installation / service / product issues.
  • Manage technical team and have weekly meetings to update and follow up progress,
  • Liase with Supplier / Factory regarding technical issues & spare parts.
  • Stay updated with industry developments and continuously enhance skills.

Job Requirements

Job Requirements:

  • Experience & Knowledge in tools usage for woodworking and metal working is advantage. 
  • Proficiency in Mandarin, English and/or Bahasa Malaysia to liaise with technical team from China.
  • Fresh grad are welcome!
  • Willingness to travel to customer sites as needed.
  • Commitment to continuous learning and professional growth.
  • Strong communication and negotiation skills, including technical proficiency.
  • Self-motivated team player with a focus on sales and customer relations.
  • Effective problem-solving and decision-making abilities.

Employer questions

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a Sales Technician?
  • Are you willing to travel for this role when required?
  • Do you have experience in a sales role?

Skills

Troubleshooting (Problem Solving)
Supplier Management
Customer Service
Technical Issues
Technical Support

Company Benefits

See how you perform lo

Performers get rewards! Basic + Monthly comm! work hard can earn up to 8k - 10k!

No experience? No problem!

Fresh grad basic salary will start with RM2800 + Monthly comm

Use it wisely ~

Mobile phone & sim card provided

Claim la

Petrol / Toll / Parking to customer site claimable

Dont fake MC ah

Medical coverage for eligible employees

We CARE for your Retirement

EPF / SOCSO / PCB


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Junior Executive

Job Specialisation


Company Profile

EAGLE SECURE TECH SDN BHD-logo-image

EAGLE SECURE TECH SDN BHD

Our product offerings include: Smart locks Safes High-security padlocks CCTV and alarm systems Security doors and wooden doors Metal grills and more At the core of our operations is our in-house professional installation and service team, delivering expert installation and reliable after-sales support. Our team is available around the clock to ensure your security needs are met promptly and effectively — giving you...