Job Description

Industry: Smart Lock Technology products, focusing on smart locks & AI locks.

We have multiple retail outlet (You may apply for other outlets as well!):

• Kota Damansara, Petaling Jaya
• Taman Desa, Kuala Lumpur 
• Desa Tebrau, Johor Bahru

Job Responsibilities:

• Able to carry out smart lock service works on customer site.
• In charged of all customer related installation & service tasks and follow up.
• Ensure all service and installation tasks are carried out professionally by technical team.
• Promptly responding to customer's installation / service / product issues.
• Manage technical team and have weekly meetings to update and follow up progress,
• Liase with Supplier / Factory regarding technical issues & spare parts.
• Stay updated with industry developments and continuously enhance skills.

Job Requirements

Job Requirements:

• Experience & Knowledge in tools usage for woodworking and metal working is advantage. 
• Proficiency in Mandarin, English and/or Bahasa Malaysia to liaise with technical team from China.
• Fresh grad are welcome!
• Willingness to travel to customer sites as needed.
• Commitment to continuous learning and professional growth.
• Strong communication and negotiation skills, including technical proficiency.
• Self-motivated team player with a focus on sales and customer relations.
• Effective problem-solving and decision-making abilities.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Sales Technician?
• Are you willing to travel for this role when required?
• Do you have experience in a sales role?

Skills