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This job is for an In-House Sales Support Executive who connects with customers, coordinates service technicians, tracks equipment, and supports marketing efforts. You might like this job because it involves a mix of customer interaction and behind-the-scenes coordination.
Job Description
- Conduct business acquisition from contacting customer to site visits, preparing, submitting quotations/tenders and following up.
- Customer interface for inquiries, machine bookings, breakdown report etc.
- Maintain and track records of customer inquiries and maintenance activities.
- Collect and file all Equipment service report based on field technician work, if necessary communicate with customer on further follow up servicing as required.
- Coordinate with Technical team on field service technician deployment to meet customer requests or planned maintenance.
- Coordinate with Technical team to ensure equipment going to customer sites are fit for use conditions.
- Liaise with Accounts team on the tracking of equipment movement and payment from customer.
- Coordinate and arrange to get parts (foreign and local) for internal or customer use to meet customer requirements.
- Lead /Support Marketing & Sales events/exhibitions
- Lead / Support e-Marketing activities, website upgrade/maintenance, social networking websites etc.
Job Requirements
- Minimum 2 years working experience in similar industry or equivalent is preferred. Fresh graduates are also encouraged to apply.
- Certificate, Diploma or Degree in Business / Marketing or equivalent
- Must have the energy and personality to meet and communicate to a wide spectrum of personalities with ease.
- Have a non-exhausting desire to drive assigned projects ahead and have the ability to foresee/overcome challenges.
- Ability to speak effectively and confidently before groups of customers or within the organization.
- Good knowledge of Microsoft Office (Excel, Words, PowerPoint). Be able to do professional presentation slides and conduct presentations.
- Able to interact in Bahasa Malaysia and English. Mandarin and its various dialects would be an added advantage.
- Possess own vehicle and driving license class D is preferred.
Skills
Company Benefits
Travel to Work
Employees are entitled to subsidy for their travel to work expenses
Fun Activities
We hold regular company activities to build rapport and develop work relationships
Employee Health
Employee are provided with medical health benefits
Employee Insurance
Every employee is covered with insurance during work
Open Culture
We focus on employees attitudes towards each other; showing interest, respect, support, trust, accept feedback and approach each other positively
Training & Development
Every employee is given the opportunity to learn and acquire new skills and gain the professional knowledge required to progress their careers
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 5 Years of Experience
Career Level
Junior Executive
Company Profile
