Job Description

A. Leasing Strategy and Business Development

• Develop and implement leasing strategies to achieve occupancy, rental income, and leasing targets.
• Identify and secure potential tenants, including furniture retailers, home furnishing brands, lifestyle retailers, F&B operators, and other suitable retail concepts.
• Conduct market research and competitor analysis to identify leasing opportunities, industry trends, and potential business partners.
• Build and maintain relationships with retailers, furniture brands, leasing agents, and relevant business partners.

B. Tenant Acquisition and Lease Negotiation

• Lead leasing presentations, site visits, commercial discussions, and negotiations with prospective tenants.
• Negotiate rental rates, lease periods, deposits, tenancy terms, and other commercial conditions in accordance with company policies.
• Evaluate leasing proposals and ensure commercial terms are properly documented and approved.
• Monitor lease renewals, expiries, vacant units, and new leasing opportunities.

C. Tenant Portfolio and Occupancy Management

• Monitor occupancy rates, rental performance, tenant mix, and leasing progress against approved targets.
• Develop strategies to reduce vacancies, improve rental returns, and optimise space utilisation.
• Maintain strong relationships with existing tenants to support tenant retention and long-term business partnerships.
• Identify opportunities to introduce reputable furniture and home furnishing brands to strengthen the mall's market positioning.

D. Rental Collection and Arrears Management

• Work closely with the Finance team to monitor rental collection, outstanding payments, and tenant arrears.
• Follow up on overdue rental payments and coordinate appropriate recovery actions in accordance with company procedures.
• Support rental collection initiatives and ensure tenants fulfil their financial and contractual obligations.

E. Lease Administration and Compliance

• Ensure tenancy agreements, renewals, rental revisions, and other leasing documents are completed accurately and within established timelines.
• Ensure leasing activities comply with company policies, approval procedures, contractual obligations, and applicable laws and regulations.
• Maintain accurate leasing records, tenant information, leasing reports, and management updates.

F. Cross-Departmental Coordination

• Coordinate with Marketing, Operations, Finance, Fit-out, and other relevant departments on tenant requirements, promotional activities, renovation works, and store opening arrangements.
• Collaborate with the Marketing team to support tenant promotions, mall campaigns, and initiatives that enhance customer traffic and tenant sales.
• Work with the Fit-out team to monitor tenant renovation progress and facilitate timely store openings.

G. Team Management and Reporting

• Lead, coach, and monitor the performance of the Leasing team to achieve departmental objectives.
• Set individual and departmental targets, review progress, and provide guidance to team members.
• Prepare regular reports on occupancy rates, rental income, leasing pipeline, lease renewals, rental arrears, and market developments.
• Provide leasing updates, market insights, and recommendations to Management.
• Perform other duties as assigned by Management.

Job Requirements

• Bachelor's Degree in Real Estate, Property Management, Business Administration, Marketing, or a related field.
• Minimum 5 years of relevant experience in retail leasing, shopping mall management, commercial property leasing, or a related field, including supervisory or managerial experience.
• Proven track record in tenant acquisition, commercial negotiations, lease management, and rental performance monitoring.
• Able to communicate effectively in Mandarin and English. Proficiency in Bahasa Malaysia is an added advantage.
• Familiarity with furniture, home furnishing, home improvement, lifestyle, or related retail brands is an added advantage.
• Established connections with furniture retailers, home furnishing brands, or relevant industry business partners will be an advantage.
• Strong business development, negotiation, communication, and relationship management skills.
• Good understanding of retail leasing practices, tenancy agreements, and commercial property operations in Malaysia.
• Strong analytical, problem-solving, organisational, and leadership abilities.
• Proficient in Microsoft Office and leasing-related reporting.
• Able to work independently, meet leasing targets, and coordinate effectively with cross-functional teams.

Skills