Job Description

About the Role

As a Partnership & Community Executive, you will support the Partnership & Community Manager in building EasyStore’s ecosystem of partners and merchant advocates. This role is hands-on and collaborative, involving event execution, partner engagement, and community-building activities that position EasyStore as the leading solution for SMEs in retail and ecommerce.

You will be at the forefront of connecting with SME communities, industry associations, and ecosystem partners, while ensuring our merchants feel supported and celebrated.

Key Responsibilities

• Event Execution
• Manage end-to-end on-ground events: setup, logistics, partner coordination, and follow-ups.
• Represent EasyStore professionally at events, engaging merchants and partners.
   
• Partnership Engagement
• Source, pitch, and establish connections with SME communities, industry associations, and ecosystem players.
• Liaise with partners on deliverables, ensuring timelines and objectives are achieved.
   
• Marketing & Storytelling Support
• Contribute to co-marketing campaigns with partners.
• Draft engaging copy for campaigns, event communications, newsletters, and partnership updates.
• Support content creation for merchant success stories and community features.
   
• Relationship Building
• Be the connector between merchants, partners, and EasyStore, strengthening relationships through trust, consistency, and clear communication.

• Merchant Programs & Community Activities
• Assist in planning and executing merchant programs, community initiatives.
• Support the design and delivery of activities that encourage merchants to become active EasyStore advocates.
  
   

Job Requirements

• Entry level candidates are welcome; 1–2 years of experience in partnerships, community management, events, or related fields is a plus.
• Strong project management and organizational skills; able to manage multiple projects simultaneously.
• Excellent verbal and written communication skills in English and Bahasa Malaysia; copywriting ability is a plus.
• Comfortable with on-ground event execution and direct stakeholder engagement.
• Resourceful, proactive, and a strong team player.
• Passionate about SME growth, retail, ecommerce, and commerce ecosystems.

Skills