Operations Executive

EATIGO MALAYSIA SDN BHD

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Undisclosed

KL Sentral

Full-Time

Job Description

THE POSITION: Operations Executive

Seeking a highly motivated and energetic candidate for the position of Operations Executive! Well organized, flexible and enjoys the challenge of delivering on time. Your role requires you to work in a fast-paced environment, sometimes under pressure, remaining proactive and efficient with a high level of professionalism to complete the task. Fantastic communication skills with an eye for detail is crucial for this role.

WHAT YOU’LL DO:

● Manage all user queries coming in from various platforms including but not limited to online chats, calls and emails
● Work closely with the Operations team to manage user expectations
● Share your insights on the user experience report with the team
● Contribute to the support team in terms of voucher fulfilment and coordinate with different parties in the fulfilment process – voucher purchase, etc.

Job Requirements

WHAT YOU’LL NEED:

● Fresh graduates are welcome to apply
● Excellent Communication Skills
● Ability to listen and empathize with the situation
● Excellent command of spoken Cantonese and Traditional Chinese in writing.
● Resourceful and capable of learning fast and independently
● Open to flexible working arrangements (e.g. Holidays and Weekends)

Additional Info

Company Activity

Last active - 1 week ago

Experience Level

0 - 3 Years of Experience

Job Specialisation

Customer Service

Company Profile

EATIGO MALAYSIA SDN BHD

Eatigo – invested by TripAdvisor and seating over 1 million diners a month, eatigo is recognised as the number 1 restaurant reservations platform in South East Asia. We currently have operations in Thailand, Singapore, Malaysia, Hong Kong and Philippines.

Founded in 2013, Eatigo’s mission is to connect empty tables with empty stomachs by offering time-based discounts of up to 50% every day at all of its participating restaurants through its online website and mobile applications. Users can choose to dine anywhere, from upscale hotels to popular food chains, and enjoy the same discounts with no strings attached, while restaurants get to fill their empty seats during off-peak hours.

Operations Executive

EATIGO MALAYSIA SDN BHD

Undisclosed

KL Sentral

Full-Time

This job is no longer available