Job Description

About the Role

We’re looking for a driven and commercial Partnerships & Business Development Manager to drive our ‘Indirect Sales’ channel—building marketshare and activate lead generation efforts through partnerships and events.

Our repertoire of diverse partners play a key role in our success. Channel partners and resellers act as Eats365’s representatives in their respective local markets. You will nurture a strong working relationship with them and develop ways to ensure their success. This includes helping them understand Eats365’s vision and products so they represent us and our products the right way.

Solution partners are third-party apps (currently around 100 globally, and growing!) that are integrated into our product ecosystem. The Partnerships & Business Development Manager will not only help to find more solution partners that complement our product ecosystem, but will also collaborate with them on strategies to penetrate the market together, including running joint events and promotions.

What You’ll Do:

• Own and drive the Indirect Sales (Partnerships, Business Development & Offline Marketing) for Eats365 in the assigned markets
• Identify and develop partners to grow our product ecosystem--Channel partners/Resellers and Solution Partners
• Align on targets for Channel Partners based on the company’s goals, and conduct monthly reviews and regular feedback sessions to help them succeed
• Gain a deep understanding of the Eats365 solution and the assigned markets’ F&B tech landscape to pinpoint our strengths and competitive advantages
• Offer training and/or guidance to new partners on what makes Eats365’s products stand out in the market
• Leverage on, and work with our existing portfolio of Solution Partners to develop and execute win-win strategies 
• Work closely with counterparts in other markets to share ideas, best practices and drive partnership-building initiatives locally
• Keep your finger on the pulse of F&B and tech to identify new partnership opportunities that will strategically build our ecosystem of solutions

Job Requirements

What You’ll Need:

•  Experience that counts — or attitude that outshines it. Whether you’ve spent years in SaaS, B2B tech, or F&B technology, or you’re earlier in your career, what matters most is your hunger to learn, contribute, and grow.
• A believer. You understand and believe in what we’re building — because if you don’t, this isn’t the right place for you. 
• A natural relationship builder who sees opportunity in every conversation and knows how to create win-win partnerships that move the business forward.
• A true team player. We’re a small but mighty team, and everyone pulls their weight. You collaborate, share ideas, and have your teammates’ backs — because success only happens when we all show up
• Accountability and drive. You take ownership, follow through, and don’t wait to be told what to do. You care about doing things well — and doing them right.
• Fluent in English and Chinese, with strong communication and presentation skills.

Why Join Us?

We are a diverse workplace that builds our ethos upon the pillars of trust and responsibility. We fully believe in the merit of each person we bring on board and reward our team with a work environment that promotes autonomy. 

Who We Are

We started out in 2014 with one simple goal in mind: take an industry that is important to people of all walks of life and develop cutting-edge tech to make it better. In a world where people make use of the latest technology purely to make a quick buck (we’re looking at you NFTs), we are here for the long-haul and genuinely wish to change the F&B industry in a way that will have a positive impact for both restaurant owners and diners. 

After 3 years of developing our solution, which incorporates patented technology, we launched to market and instantly disrupted many of the long-seated players in Hong Kong and Taiwan. With our focus on new innovations and solving tomorrow’s challenges today, we stand out by offering a complete solution that is proactive rather than reactive. 

While there are certainly other players in the market, our deep and interconnected ecosystem - that spans over 15 modules, with open APIs and over 100 third-party solution partners - changes the game and elevates the industry to new heights. Our unwavering drive and dedication has helped us become pioneers at our craft.

Having matured from a startup, we now are headquartered in Hong Kong with offices in Taiwan, Singapore, Malaysia and the Philippines and with thousands of merchants and brands that span across 32 marketsworldwide. We are high-growth yet sustainable, and all without the need of backing by VCs! 

Are you as excited as we are to grow Eats365?

Skills