Job Description

About the Role

At Eats365, we’re transforming how restaurants and F&B businesses run — from kitchen to counter to cloud. As our Sales Development Representative, you’ll be the spark that ignites new opportunities.

You’ll be on the front line of our growth — discovering potential merchants, starting meaningful conversations, and opening doors for our sales team to turn interest into impact. If you’re hungry to learn, love talking to people, and want to help modernize the F&B world with smart, scalable tech, this is where you’ll thrive.

What You’ll Do

•  Hunt for new business — research, identify, and reach out to potential partners who can benefit from Eats365
• Generate leads through a mix of creative outreach, inbound engagement, and clever prospecting strategies
• Qualify leads and match them to our ideal customer profile so our sales team can focus on closing the right opportunities
• Build relationships through thoughtful, authentic communication — not just scripts and templates
• Collaborate closely with the sales and marketing teams to refine campaigns and share insights from the field
• Track your interactions in our CRM like a pro — organized, disciplined, and data-driven
• Continuously learn, iterate, and bring fresh ideas to improve how we connect with the market

Job Requirements

What You’ll Need

•  Some experience in lead generation, business development, or sales — ideally in SaaS or tech (but fresh graduates with the right attitude are more than welcome!)
• A genuine curiosity about the F&B industry and technology — you want to understand how restaurants tick and how Eats365 can make their lives easier
• A sales hunter mindset — persistent, resilient, and not afraid to start conversations
• Excellent communication skills in English, Chinese, and Bahasa Malaysia — you’re confident speaking with people from all walks of life
• Agility and quick thinking — you can handle objections, adapt your approach, and keep things moving
• Comfortable using CRM tools and sales systems — you understand the importance of follow-up and accountability
• Self-driven but team-oriented — you can work independently, but you’re never alone in making things happen

Why Join Us?

At Eats365, you’ll be part of a small and growing passionate team that’s making a big impact across the region. We collaborate closely, and we celebrate wins together. You’ll learn the best of F&B tech, and you’ll see the direct impact of your work every day — in real restaurants, with real people.

If you believe in what we’re building, and you’re ready to grow with us, we’d love to meet you.

Who We Are

We started out in 2014 with one simple goal in mind: take an industry that is important to people of all walks of life and develop cutting-edge tech to make it better. In a world where people make use of the latest technology purely to make a quick buck (we’re looking at you NFTs), we are here for the long-haul and genuinely wish to change the F&B industry in a way that will have a positive impact for both restaurant owners and diners. 

After 3 years of developing our solution, which incorporates patented technology, we launched to market and instantly disrupted many of the long-seated players in Hong Kong and Taiwan. With our focus on new innovations and solving tomorrow’s challenges today, we stand out by offering a complete solution that is proactive rather than reactive. 

While there are certainly other players in the market, our deep and interconnected ecosystem - that spans over 15 modules, with open APIs and over 100 third-party solution partners - changes the game and elevates the industry to new heights. Our unwavering drive and dedication has helped us become pioneers at our craft.

Having matured from a startup, we now are headquartered in Hong Kong with offices in Taiwan, Singapore, Malaysia and the Philippines and with thousands of merchants and brands that span across 32 marketsworldwide. We are high-growth yet sustainable, and all without the need of backing by VCs! 

Are you as excited as we are to grow Eats365?

Skills