Job Description

Barista

Department : Edar Life Sdn Bhd (Edar Cafe)

Report to: Floor Supervisor

Job Description

• Greeting customers in a friendly manner and taking food and drink orders.
• Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks.
• Preparing and serving food items such as sandwiches and pastries.
• Answering customers’ questions about menu choices.
• Promoting and recommending menu options to customers.
• Taking payment from customers.
• Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins and cups.
• Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairs.
• Keeping the work environment and cafe seating area clean, sanitary and organized.
• Responding to and resolving customer concerns or complaints.
• Evaluating and modifying processes to improve efficiency and quality of service.
• Attracting new customers and refining the menu; and
• Perform any other related task/function/responsibility that may be assigned by the Management/Company from time to time.

Job Requirements