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This job is for an E-Commerce Executive who manages online sales on platforms like Shopee and Lazada. You might like this job because it involves planning exciting campaigns and optimizing product listings to boost sales and customer experiences!
RM 2500 - RM 3000
Pavilion Bukit Jalil, Kuala Lumpur
Job Description
What You'll Be Doing
Marketplace Management
- Manage and optimize daily operations across Shopee, Lazada, TikTok Shop, and official e-commerce channels.
- Ensure product listings, pricing, promotions, inventory, and content are updated accurately.
- Monitor platform performance and identify opportunities for sales growth.
Campaign Planning & Execution
- Plan and execute platform campaigns including Mega Sales, Payday Sales, Flash Deals, Brand Days, and Seasonal Promotions.
- Coordinate campaign assets, vouchers, bundles, and promotional activities.
- Maximize campaign performance and conversion rates.
Sales Performance Optimization
- Monitor sales data, traffic, conversion rates, and customer behavior.
- Analyze marketplace reports and provide actionable recommendations.
- Identify growth opportunities to improve revenue and profitability.
Product Listing & Merchandising
- Create compelling product listings with optimized titles, descriptions, and keywords.
- Work closely with the design team to improve product visuals and storefront presentation.
- Enhance product discoverability and conversion.
Customer Experience
- Monitor customer reviews, ratings, and feedback.
- Collaborate with customer service teams to improve satisfaction and retention.
- Identify recurring customer concerns and propose solutions.
Cross-Functional Collaboration
- Work closely with Marketing, Creative, Operations, and Retail teams.
- Support product launches, promotional campaigns, and business expansion initiatives.
Job Requirements
What We're Looking For
Must-Have
- Diploma or Degree in Business, Marketing, E-Commerce, Digital Marketing, or related fields.
- Minimum 1-3 years of experience in e-commerce or marketplace management.
- Experience managing Shopee and Lazada seller centers.
- Strong understanding of marketplace campaigns and promotional tools.
- Analytical mindset with ability to interpret sales and performance data.
- Strong organizational and execution skills.
- Familiar with content shooting and editing tools.
Nice-To-Have
- Experience managing TikTok Shop.
- Familiarity with Shopify or website e-commerce platforms.
- Experience using marketplace advertising tools.
- Knowledge of Google Analytics, Meta Ads, or performance marketing.
- Experience in consumer products, retail, travel, or lifestyle industries.
Skills
Mandarin Chinese
Business Development
Retail Operations
E-Commerce Management
Brand Management
Sales Management
Retail Sales
Customer Experience Management
Company Benefits
MONETARY REWARDS
Beyond a basic salary, enjoy an attractive high commission scheme with uncapped earning potential. NO limits to your income.
CAREER PROGRESSIONS
Fast-track your career with the opportunity to lead and grow your own sales channels.
INNOVATIVE BRAND
A fast-growing, innovative brand shaping the future of smart travel.
TEAMWORK CULTURE
Work with a young and vibrant team that grows and wins together.
WELL BEING
We care about your well-being to enjoy annual leave, sick leave, medical leave, and medical claims when you need them.