Job Description

Job Responsibilities

• Act as the primary liaison to build and maintain strong, long-term relationships with key customers/accounts to ensure satisfaction and loyalty.
   
• Plan, execute, and monitor sales strategies to drive revenue growth and profitability.
   
• Analyse customer data and sales trends to identify new business opportunities and areas for improvement.
   
• Manage existing accounts and generate new sales while ensuring timely collection of accounts receivable.
   
• Establish and sustain long-term partnerships with vendors and suppliers.
   
• Develop and implement customer service initiatives, events, and loyalty programs to enhance customer engagement.
   
• Gather and monitor customer feedback, addressing issues and concerns promptly.
   
• Lead and manage the sales/account team to achieve set targets within the assigned timeline.
   
• Oversee monthly budgets, negotiate contracts, and ensure competitive pricing for key accounts.
   
• Promote and sell company products, services, and solutions to both existing and potential clients.
   
• Identify potential risks and escalate critical issues to management to safeguard the interests of the client, company, and team.

Job Requirements

Requirements

• Bachelor’s Degree in Business Administration or related field.
   
• Minimum 3 years of experience in sales, key account management, or team leadership.
   
• Proven ability to manage key accounts with strong stakeholder management skills.
   
• Excellent communication, negotiation, and presentation skills.
   
• Ability to thrive in fast-paced, dynamic environments and adapt to changing priorities.
   
• Proficiency in Microsoft Office Suite.
   
• Strong verbal and written communication skills in English and Mandarin.
   
• Age requirement: 25 – 40 years old.
   
• Nationality: Open to candidates from any country, but limited to Chinese candidates only.
   
• Willingness to relocate to Singapore if required.
   

Skills