Job Description

Ember is an AI for education and training platform focused on personalised, accessible and engaging learning for educational institutions, training providers, companies and channel partners. The Business Development Executive is a hands-on sales role responsible for generating new business for Ember’s AI education and training solutions across Malaysia with regional and international opportunities.

Job Requirements

Key Responsibilities:

• Identify and develop new business opportunities for Ember’s AI education and training solutions.
• Prospect Malaysian companies, HR and Learning & Development teams, schools, educational institutions, training providers and distributors.
• Explore suitable regional and international corporate or channel opportunities.
• Independently research target organisations, relevant decision-makers and contact information.
• Conduct outbound prospecting through cold calls, emails, LinkedIn, networking and other appropriate channels.
• Secure meetings, demonstrations and presentations with potential customers and partners.
• Understand each prospect’s learning, training or education requirements and recommend suitable Ember solutions.
• Prepare proposals, quotations, presentations and commercial follow-ups.
• Manage the complete sales process from prospecting and qualification through negotiation and closing.
• Build and maintain relationships with customers, training partners, distributors and institutional stakeholders.
• Maintain accurate records of leads, meetings, opportunities, proposals and sales activities.
• Keep the sales pipeline and forecasts updated for management review.
• Coordinate with Ember’s product, training and management teams during customer onboarding and implementation.
• Gather market feedback and identify emerging customer needs, competitor activity and new commercial opportunities.
• Achieve the assigned monthly sales target and other agreed performance indicators.

Candidate Requirements:

• One to two years of experience in business development, B2B sales, education sales, training solutions, SaaS or technology-related sales is preferred. Fresh graduates with strong communication skills and commercial drive are encouraged to apply.
• Comfortable making cold calls and approaching unfamiliar prospects.
• Resourceful and capable of independently researching companies, contacts and sales opportunities.
• Strong communication, presentation, negotiation and relationship-building skills.
• Able to understand customer requirements and communicate the commercial value of technology-based solutions.
• Self-motivated, disciplined and able to work toward individual monthly sales targets.
• Persistent in following up while maintaining professional customer relationships.
• Organised and able to manage multiple prospects at different stages of the sales cycle.
• Comfortable using digital productivity tools, online meeting platforms and CRM or sales-tracking systems.
• Good written and spoken English is required; proficiency in Bahasa Malaysia and Mandarin is an advantage.
• Willing to attend customer meetings, presentations, events and networking sessions when required.

Added Advantages:

• Existing relationships with companies, HR or Learning & Development departments.
• Experience selling to schools, colleges, universities or training providers.
• Experience selling software subscriptions, education technology or AI solutions.
• Experience developing distributors, resellers or channel partnerships.
• Familiarity with corporate training, digital learning or education procurement processes.
• Ability to communicate in Mandarin or other regional languages.

Skills