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This job is an IT Support Internship where you'll help solve tech problems for software users. You might like this job because you'll gain hands-on experience, learn about SQL systems, and receive mentorship from experienced professionals.
RM 1000 - RM 1300
Dataran Prima, Selangor
Job Description
About the Role:
We are seeking a proactive and tech-savvy IT Support Intern to join our team. This internship offers hands-on experience supporting our software products and assisting clients with technical issues related to accounting, payroll, and POS systems
Key Responsibilities:
• Assist in troubleshooting hardware, software, and network issues
• Provide online technical support to customer via email, phone, WhatsApp.
• Set up and configure computers, printers, and other IT equipment for customer and internal staff.
• Support the IT team with daily tasks and projects
• Provide first-level technical support for SQL accounting, payroll, and POS software
• Assist in software installation, configuration, and updates
• Troubleshoot user issues and escalate complex problems to senior technicians
• Maintain accurate support logs and documentation
• Support internal IT tasks such as hardware setup and network maintenance
What You’ll Gain:
• Practical experience supporting business-critical software
• Exposure to SQL-based systems and real-world troubleshooting
• Mentorship from experienced IT professionals
• Opportunity to develop technical and interpersonal skill
Job Requirements
Requirements:
• Currently pursuing a diploma or degree in Information Technology, Computer Science, or a related field
• Basic understanding of computer systems, networks, and troubleshooting
• Good communication and problem-solving skills
• Eagerness to learn and work in a team environment
Skills
Computer Hardware
Computer Networks
Computer Science
System Implementation
Accounting Systems
Company Benefits
Medical Benefit
We offer medical claim benefits to help cover the cost of outpatient treatments, consultations, and prescribed medications.
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
#NoExperienceNeeded
Career Level
Internship
Job Specialisation
Company Profile
Emmanu EL Solutions(M) Sdn Bhd
Emmanu EL is a leading provider of SQL business software solutions for companies of all sizes. We have established ourselves as a reliable premium authorised dealer of SQL for businesses looking to streamline their operations and increase efficiency.
Our team of experts specializes in identifying the unique needs of each client and providing tailored software solutions to meet those needs. Our goal is to help our...