Job Description

• Engage with customers in all aspects of the business license application process and maintain communication. 
• Evaluate the needs and demands of customers and establish lasting relationships based on trust. 
• Gather necessary documents and materials from customers. Address customer inquiries and provide informed solutions. 
• Organize and arrange documents and information following our guidelines. 

• 在营业执照申请流程的所有方面与客户沟通和接触。 
• 评估客户的需求和要求，并建立持久的关系。 从客户处收集必要的文件和材料。
• 处理客户咨询并提供明智的解决方案。 按照我们的指导方针组织和安排文件和信息。 

Job Requirements

• Must be responsible for handling the Chinese speaking market and must be proficient in the Chinese language. Proficiency in English and Malay is also required.
• Must have a degree or diploma qualification.
• Minimum of years of working experience. Fresh graduates with a positive attitude and a strong desire to learn are encouraged to apply.
• Must have own transport preferably a car.
• Must have a good work attitude and be willing to learn.
• Possess customer support experience or have worked as a Client Service Representative.
• Must be able to handle phone calls and WhatsApp messages effectively and have good listening skills.
• Excellent communication and presentation skills are required.
• Ability to multitask prioritize and have good time management skills.
• Must be proficient in using software such as MS Office and Google Sheets.
• Good communication and teamwork skills with attention to detail.
• Comfortable with handling multiple tasks and meeting deadlines. 

• 负责处理华语市场，必须精通中文，英语和马来语。 
• 拥有Diploma 或者Degree 大学文凭。 
• 至少 1-2 年的工作经验, 鼓励态度积极、求知欲强的新毕业生申请。
• 有自己的交通工具，最好是汽车。 
• 具备良好的工作态度和学习意愿。 具有客户支持经验或担任过客户服务代表。 
• 能够有效处理电话和 WhatsApp 消息，并具有良好的倾听技巧。 
• 具备好的沟通和表达能力，能够分清多项任务的轻重缓急，具有良好的时间管理能力
• 熟练使用 MS Office 和 Google Sheets 等软件。 
• 良好的沟通和团队协作能力，注重细节。 能够自如地处理多项任务并在截止日期前完成。

Skills