Job Description

Senior Business Analyst
 
Important Information 

Location: Kuala Lumpur 
Experience: 8-10 years+
Job Mode: Full-time  
Work Mode: On-site 
 

Job Summary
Senior Business Analyst (BA) is responsible for analyzing business processes, identifying areas for improvement, and proposing solutions that align with the organization’s goals and objectives. They collaborate with stakeholders from various departments to gather requirements, assess the impact of changes, and ensure successful implementation of projects. Senior BA also provides guidance and mentorship to junior BA and contribute to strategic planning initiatives.

Responsibilities & Duties 
•    10 + years proven experience in business requirement gathering, user acceptance testing and user management, 
•    Experience with GI P&C and/or Health insurance industry especially knowledge in business operation, analysis and solutioning will be an additional advantage
•    The incumbent must have around 3+ years working experience involved with supporting or working in insurance industry with the focus on digital initiatives
•    Strong understanding of insurance products, processes, regulations and industry best practice
•    Candidates with exposure in UI/UX design, digital channel optimization, omni-channel integration, digital marketing integration experience will be an additional advantage.
•    Candidate with consultancy background with experience in business analysis, leading solution/application development will be an additional advantage

Qualifications & Skills
•    University graduate, preferable in Business / IT / related disciplines
•    Knowledge on Microsoft Office – Word, Excel, PowerPoint, Publisher, Outlook and Visio, and Project. 
•    Certification in business analysis or related fields (e.g. IIBA, PMI-PBA) will be an added advantage

Role-specific Requirements

•    Have good proven experience in business requirement gathering, user acceptance testing and user management, 

About Encora 
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.   
 
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Job Requirements