Job Description

Position: E-Commerce Executive Chinese Speaking

Salary: RM 3,500++

Company name: KANG LI PHARMACY SDN BHD

Job Highlights

• Growing E-Commerce Company- More opportunities for you!
• Attractive salary
• Collaborative, Energetic & Young Working Environment
• Monthly commission 
• Medical Benefits 

Job Description

We’re looking for candidates who are passionate for E-commerce and are always curious to learn more. If the above describes you do apply now!

- Monitor and reply to customer replies appropriately across all online platforms (Tik Tok, Shopee, Lazada, Facebook, Instagram, etc) to ensure a reliable and consistent customer experience, aligned with best practices.

- Assist to manage the online store and social media accounts on a day-to-day basis (product listing, promotion & pricing changes, campaign banner management)

- Responsible for end-to-end e-Commerce performance including sales, stock availability, pricing, listings content, on-site visibility, off-site traffic generation, order management, order fulfilment, after-sales service etc.

- To collaborate with graphic designers and photographers to produce campaigns that are relevant and in trend. 

- Assist in developing and implementing sales and marketing strategies (Eg: Voucher, GWP, free gifts) to generate sales revenue with channels and marketplaces and meeting company assigned sales target. 

- To liaise with warehouse staffs on inventory procurement, inventory forecast and order fulfilment timeframe.

External Liaison

- Work closely with Relationship Manager/Key Account Manager to obtain marketing support to ensure campaigns leads are obtained

- Liaise with e-Commerce partners and suppliers to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives.

Basic information:

- Working location: Kajang, Selangor

- Industry: Pharmacy, Healthcare

- Working hours: 8.30am-5.30 pm (Mon-Friday) 

Benefits:

- EPF, SOCSO

- Medical Leave

- Annual Leave

- Performance Bonus

- Competitive Salary

Job Requirements

Must have requirements to be successful in this role:

1. Degree/Diploma in E-commerce, Sales/Marketing, Business Management or related fields
2. 1-3 years’ experience in an e-Commerce role with proven success preferably in healthcare related industry
3. Proficient in Microsoft Office (Word, Powerpoint, Excel, etc.), inventory management systems, and warehouse management systems.

Good to have qualities:

1. Good teamwork, collaboration, networking skills
2. Communication skills and Initiative to learn and add value
3. Able to speak Chinese is an advantage.
4. Possess own transport
5. Detail-oriented & Multitasking capabilities.
6. Ability to work well with all level of management and colleagues.
7. Able to work independently and under pressure.

Skills