ENVO BPO SERVICES SDN BHD

Job Overview:
We are seeking a proactive and customer-focused *Customer Service Executive* to join our team. In this role, you will be the first point of contact for our valued customers, assisting them with inquiries, bookings, and feedback, while ensuring a high standard of service is consistently delivered.

Key Responsibilities
- Respond promptly to customer queries, including feedback, appointment arrangements, and complaints, in accordance with Standard Operating Procedures (SOPs).
- Handle customer support via voice (calls) and professional email communication.
- Provide accurate and comprehensive product and service information to customers.
- Accurately input customer booking details into the booking system.
- Maintain a professional, friendly, and helpful approach to all customer interactions.

Benefits
- Competitive salary (based on experience)
- Attendance Allowance
- Language Allowance
- Medical benefits
- Career growth opportunities in a supportive and dynamic team

This job is a full-time position for a Mandarin Customer Service Executive. You might like this job because you’ll be the friendly voice helping customers with their questions and bookings while enjoying great benefits and career growth!

Kerja ini adalah sebagai Eksekutif Perkhidmatan Pelanggan Mandarin di mana anda menjadi titik kontak utama untuk membantu pelanggan. Anda mungkin berminat dengan kerja ini kerana ia menawarkan peluang untuk berinteraksi dengan pelbagai orang, sambil memperoleh gaji kompetitif dan faedah menarik seperti elaun bahasa dan peluang kenaikan pangkat.

Customer Service

Communication

Greeting Customers

Job Overview:
We are_seeking_a proactive and customer-focused_*Customer Service Executive*_to join our team. In this role, you will be the first point of contact for our valued customers,_assisting_them with inquiries, bookings, and feedback, while ensuring a high standard of service is consistently delivered.

Key Responsibilities
- Respond promptly to customer queries, including feedback, appointment arrangements, and complaints,_in accordance with_Standard Operating Procedures (SOPs).
- Ha...

(FULL-TIME) MANDARIN Customer Service Executive

ENVO BPO SERVICES SDN BHD

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Company Profile

ENVO BPO SERVICES SDN BHD