AI-generated summary
beta
This job is ideal for Mandarin speakers providing customer service, handling inquiries, supporting customers, and escalating issues. You might like this job because you can assist with various customer issues and utilize your language skills.
RM 3000 - RM 3500
Petaling Jaya, Selangor
Internship
1 week ago
Job Description
Responsibilities :
- Respond to customer inquiries within the designated timeframe
- Handle customer inquiries through our support channels
- Provide suitable service recovery, support, and recommendations to customers
- Aid customers with a variety of issues including product information, purchases, delivery status, orders, payments, promotions, feedback, and complaints
- Properly record and escalate customers' feedback and issues to relevant departments
Job Requirements
Requirements :
- Minimum qualification of SPM/Diploma or relevant certification in any discipline is required
- Proficiency in Mandarin and English languages is necessary
- At least 1 year of experience in Customer Services field, with an advantage of call center experience
- Possess good presentation and negotiation skills with the ability to tailor the product to meet customer requirements
- Proficient in using computers
- Positive working attitude and ability to work in a fast-paced and dynamic environment
- Independent, proactive, and self-motivated
Skills
Company Benefits
Career progressions
In our fast pace working enviroment, we acknowledge your hard work and support by providing career path for your future.
Well Being
Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.
Teamwork Culture
Teamwork is a core culture in Envo. We support and thank each other and win together as a team!
Company Activities
We hold annual Company Dinner, Trips and Team Building Retreat for our employees.
Impactful Collaboration
YOU are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to everyday
Monetary Rewards
Your task achievement will be rewarded with High Incentives, Comissions, and Performance Bonus!
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
Career Level
Entry Level
Job Specialisation
Company Profile
