AI-generated summary
- Manage phone, email and face-to-face enquiries; book trips, process payments and travel documents.
- Travel agency selling tour packages and guiding customers on overseas trips.
- Lead overseas tours as tour manager and build guiding experience!
RM 4000 - RM 5500
Mont Kiara, Kuala Lumpur
Job Description
- Handle customer inquiries via phone, email and in person.
- Assist with bookings, payments, and travel documentation.
- Provide accurate information on tour packages and services.
- Support customers before and during their trips.
- Lead overseas tours as a tour manager when required.
- Coordinate with sales and operation teams.
Job Requirements
- Excellent communication and people skills.
- Positive, can-do attitude and service mindset.
- Proficient in English and Mandarin (Cantonese is a plus)
- Willingness to travel and lead group tours.
- Customer service or travel experience is an advantage.
Skills
Customer Service
Customer Relationship Management
Travel Arrangements
Corporate Travel Management
Group Travel
Travel Advisory
Communication
Mandarin Chinese
Cantonese Chinese
Chinese Language
Company Benefits
Monetary Rewards
Your task achievement will be rewarded with Incentives, Commissions, and Performance Bonus!
Career progressions
In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.
Well Being
Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.
Company Bonding
Our companies organises company dinners, trips, and social events.
Teamwork Culture.
Teamwork is a core culture at EU Holidays. We support and thank each other and win together as a team!
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Job Specialisation
Company Profile
EU Holidays Pte Ltd
Established in 2010 by a team of passionate and innovative individuals, EU Holidays Pte Ltd has been dedicated to redefining the travel experience. From the beginning, EU Holidays aimed to provide travelers with fresh, inspiring, and high-quality travel options tailored to their diverse needs. Within five years of operation, EU Holidays expanded significantly, launching three subsidiary offices to cater to specific...