Job Description

 Key Responsibilities

• Manage the General Manager’s daily schedule, including coordinating meetings, appointments, and travel arrangements, while prioritising conflicting commitments effectively.
• Screen and respond to incoming calls, emails, and correspondence; serve as the primary point of contact between the GM and internal departments as well as external partners.
• Plan and organise meeting agendas, prepare briefing materials, record minutes, and track action items to ensure follow‑through and timely resolution.
• Arrange comprehensive domestic and international travel logistics, covering flight bookings, accommodation, ground transportation, and visa/immigration formalities.
• Draft, proofread, and format reports, presentations, and official documents; maintain a well‑structured electronic and physical filing system for easy retrieval.
• Monitor and drive progress on key projects and ad‑hoc tasks assigned by the GM, liaising with cross‑functional teams to ensure deliverables are met on schedule.
• Support business negotiations, client receptions, and external stakeholder engagements, including preparing background information and post‑meeting summaries.
• Handle sensitive and confidential information with the utmost discretion, adhering to company policies and data protection standards at all times.

Job Requirements

•  Bachelor’s degree in Business Administration, Management, Secretarial Studies, or a related discipline.
• Minimum 2 years of relevant working experience as an Executive Assistant, Personal Assistant, or General Manager Assistant.
• Excellent command of Bahasa Malay, English and Mandarin (written and spoken) – ability to communicate fluently with Mandarin‑speaking stakeholders is a must.
• Preference will be given to Malay candidates who are proficient in Chinese.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong organisational skills with proven ability to multitask, prioritise, and work under pressure in a fast‑paced environment.
• Outstanding interpersonal and communication skills, with a professional and service‑oriented attitude.

Skills