Social Media Operator

ashley-avatar-image

AI-generated summary

  • Publish and optimize videos, posts and community content; manage comments, messages and metrics.
  • Work across TikTok, Telegram, Facebook and IG.
  • Own community growth, shape content strategy and drive measurable engagement!

RM 3000 - RM 4000

PLAZA CONLAY, JALAN CONLAY, PLAZA CONLAY, Kuala Lumpur

Job Description

Hiring a Social Media Operator to operate and manage social media channels (TikTok, Telegram, Facebook, IG and other platforms). Responsible for publishing videos, posts and community content per content plans, optimizing captions/hashtags/keywords and posting schedules, managing comments and messages, growing and maintaining user communities, tracking performance metrics (views, engagement, follower growth) and collaborating with content/video teams to improve reach and engagement.


Job Requirements

Responsibilities:

  • Operate and manage social media channels including TikTok, Telegram, Facebook and IG; publish videos, posts and community content according to content plans.
  • Optimize captions, hashtags, keywords and posting times to improve content reach and visibility.
  • Manage comments, private messages and community interactions; respond to user inquiries and guide discussions to increase community engagement.
  • Support development and maintenance of user communities; drive social media traffic to company core channels.
  • Track and organize operational data (views, engagement rate, follower/community growth) and regularly report performance with optimization suggestions.
  • Collaborate with Content/Video teams to plan and publish content aligned with market trends and user needs.

Qualifications:

  • Familiarity with TikTok, IG and other social media platform operations, including posting rules, hashtags, keywords, engagement mechanisms and basic data analysis.
  • Experience in social media operations.
  • Strong awareness of market trends and user interests; able to identify and follow trending topics promptly.
  • Ability to create short-form content and basic copywriting (titles, captions) and propose short-video content directions.
  • Good communication skills, proactive attitude, data awareness and strong execution capability.

Skills

Social Media Management
Content Creation
Short-Form Video
Community Management
Copywriting
Hashtag Optimization
Social Media Analytics
Content Scheduling
Engagement Management
Cross-Functional Collaboration

Company Benefits

5-day work week

5-day work week (Monday – Friday), 9:00 AM – 6:00 PM

Convenient location (MRT station)

Convenient location – within walking distance of an MRT station

Employee pantry benefits

Team building activities, employee pantry, snacks, beverages, and other workplace benefits


Additional Info

Company Activity

Last active - few minutes ago

Career Level

Junior Executive

Job Specialisation


Company Profile

EVERNAV TECH SDN BHD-logo-image

EVERNAV TECH SDN BHD