Job Description

Curious to see how a busy engineering support team keeps operations smooth? Join us and get hands-on experience working with us at Eversafe Extinguisher Sdn Bhd, a local fire safety company that supplies, installs and services extinguishers across Malaysia. This internship gives you real responsibility from day one and a chance to support technicians who keep buildings safe.

As an Admin Intern you will help build the admin backbone that scales our field operations. You will create organised filing systems, refine technician schedules and set up simple reports that help the team move faster. This role is about creating processes you can show on your CV.

Your Growth & Impact

• Develop practical admin routines that strengthen your operations skillset and boost your employability in engineering environments.
• Manage real tasks that build confidence in office systems, customer interactions and basic collections work.
• Expand your network by collaborating with technicians, store staff and suppliers during daily operations.
• Practice core tools like Excel and basic CRM entry to prepare you for junior admin or operations roles.

Job Requirements

Responsibilities

Office Operations

• Maintain neat digital and physical filing so documents, certificates and service records are easy to find.
• Prepare and process purchase orders, supplier invoices and petty cash records with accuracy.
• Manage incoming calls and emails, routing enquiries to the right technician or manager promptly.
• Keep office supplies and equipment organised so the team can focus on fieldwork.

Project & Records Support

• Assist in scheduling service visits and updating technician calendars to reduce travel conflicts.
• Collect and enter service completion data into spreadsheets or simple databases each day.
• Help create basic weekly reports that summarise completed jobs, pending follow-ups and inventory needs.
• Support small admin projects like an archive clean-up or digitising service records.

Customer & Collections Support

• Contact customers for appointment confirmations and gentle payment reminders in a polite, clear way.
• Record payment updates and escalate outstanding accounts to the supervisor when needed.
• Provide basic customer service at reception or over the phone, resolving simple queries or directing them appropriately.
• Assist the team in preparing service quotations and follow-up documentation.

Requirements

Qualifications & Experience

• Currently enrolled in or recently completed SPM, diploma or degree; all fields considered with preference for business or technical studies.
• No prior professional experience required, we welcome applicants with 0 years of work history.
• Available for a full-time internship period as agreed with our team.

Hard Skills & Knowledge

• Administrative Functions, Administrative Support and Office Administration experience or coursework.
• Familiarity with Project Coordination tasks, basic Collections and Collections Operations processes.
• Comfortable with Microsoft Office, especially Excel, and simple data entry tasks.
• Basic Customer Service skills for phone and in-person interactions related to service scheduling.

Soft Skills & Qualities

• Organised and detail oriented with a practical approach to routine tasks.
• Clear communicator who can take instructions and follow up independently.
• Willingness to learn, ask questions and support a small close-knit team.
• Reliable, punctual and ready to handle confidential documents professionally.

Skills