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Global Finance Service KL- Billing Manager

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This job is a Billing Manager position at Global Finance Service KL that involves managing billing operations globally and leading teams. You might like this job because of the exposure to finance leaders, integration of billing processes, and implementing global billing applications like ARIA.

Undisclosed

Location:Malaysia, Kuala Lumpur

Job Description

Job Description

Role summary:

The KL GFS Billing Manager position offers considerable exposure to the business, finance leaders, and the wider shared services teams. You will broaden & strengthen knowledge through leading & integrating varied Billing service challenges globally.  These include Billing operations support across markets such as APAC and UKI and the global task of loading Experian invoices onto customer portals across APAC, EMEA, UKI and NA regions.

 

What You'll Do:

  • Help make decisions about the best way to implement the requirements to allow efficient billing processes for the markets we support
  • Propose and implement process and commercial standardization that enables simpler automated solutions and processes including deploying major complex global Billing applications such as ARIA.
  • Identify best practices and ongoing support to the business on billing process and functionality while ensuring it is in compliance with relevant policies / legislation
  • Lead the integration of new acquisition billing processes into Experian which includes partnering with market FD and the business in deciding and thereafter implementing the best billing process and system solution to provide seamless support without any service disruption to the business
  • Lead the Billing teams and monitor/manage operations delivery, project or development milestones, prioritization, and progress to ensure monthly operations support and project delivery.
  • Provide regular updates to management and important partners, escalating issues ensure prompt resolution to maintain / achieve operational or project timelines
  • Recommend process improvements opportunities, initiating actions or projects for continuous improvement
  • Manage the daily billing operations across both Kuala Lumpur and India locations, to ensure smooth execution, target and timelines are met
  • Lead as a role model, you will instill a culture of knowledge sharing and working together and implementing clear metrics to measure the success of the team.
  • Review and respond to any billing and payment queries received from the clients
  • Review the completeness of Billing-Interface reconciliation and month end AR to GL
  • Point of escalation for all Billing process and systems matters, promoting UAT and Go live of system changes and procedures when needed
  • Ensure billing process and controls are enforced and measured through Indicators Audit Control and Compliance
  • Regular calls with defined partner to resolve outstanding actions, go to person of Regional CFO and Head of Finance for any Billing support requirements
  • Set a culture of Cross training and support across the other country reports/dashboard and align processes
  • To change and pushes themselves beyond what's expected and able to re-evaluates and adjust thinking when things change
  • Seek feedback and is open to questioning their assumptions and can demonstrate confidence in handling challenges.


Job Requirements

Qualifications

More About You:

  • Qualified Accountant with university degree qualification. A member of internationally recognized accountancy qualification, i.e. CPA, ACA, CGMA (CIMA) or equivalent.
  • 5 years related experience is billing and experience leading teams are a must have
  • Working in current/prior experience in shared services center is good to have
  • Sound knowledge of accounting fundamentals and ability to identify risk areas in reviews required and action upon, else escalate to manager


Company Benefits

Your Reward

Your personalized reward statement highlights Experian's investment in you, including Sharesave—a plan to become a shareholder at a discounted price!

Your Development

Investment in your development so you can be a #learn-it-all with easy access to over 5,000 on-demand courses and bite-size content to choose from.

Your Health

Get 24/7 counseling with Experian's Employee Assistance Program, financial grants for unexpected events, and free health checks at seasonal kiosks!


Additional Info

Company Activity

Last active - few hours ago


Company Profile

Experian Marketing Services (Malaysia) Sdn. Bhd.-logo-image

Experian Marketing Services (Malaysia) Sdn. Bhd.

Experian is a leading global information services company, providing data and analytical tools to our clients around the world.

For more than 125 years around the world, we’ve been gathering, analysing and processing data in unique ways. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

Our brand reflects who we are, what we do and what we believe in. In a complex, ever changing world, the use of data is now driving significant advancements and new ways of thinking. At Experian, we recognise the importance of the role we play in unlocking the power of data to help people, business and society. Enabling people and organisations to achieve their goals. 

Source: Experian Website