Role Purpose:

The Techno Functional Consultant Oracle Financials is primarily responsible for functioning in a Global DevOps environment, to design and develop technical/ configuration solutions for all Change Requests across Global Corporate Systems & Services (GCSS) for Oracle Financials modules. He/ She should ensure that projects/ change requests are delivered on time, to budget, and with the right quality, by involving in design reviews, code deployment, and systems testing etc. He/ she shall be responsible for managing incident tickets raised for PRODUCTION issues, and meeting SLA, in Oracle Financials modules, including incident triage and resolution. This role requires 50-50 involvement in functional and technical space.

Major Job Functions:

Responsibilities (Functional)

• Provide functional design and configuration solutions in support of Experian's global business processes
• Support the effort to build and update Experian's global business processes
• Develop a deep understanding of global business processes and identify continuous improvement opportunities
• iInteract with Subject matter experts (SME), Global process owners (GPO), and Business users to understand business requirements, provide definitive solutions
• Deliver changes in the following Oracle modules –
• Accounts Receivables
• Advance Collections
• iReceivables
• Service Contracts
• Advanced Pricing
• Inventory
• Accounts Payable (AP)
• General Ledger (GL)
• Prepare configuration guides (BR100), business requirements (RD50), functional design (MD50), conversions (CV40), test scripts and training manuals
• Conduct impact analysis of a change e.g. patches, scripts, data fixes and change requests
• Identify and suggest technical and functional process improvements
• Generation of test plans for patches/break fixes/change requests to ensure their comprehensiveness and relevance.

Responsibilities (Technical)

• Deliver technical RICEW components that follows Experian custom build standards, deliver to user expectations and perform within expected benchmark levels and Experian global processes
• Prepare technical design (MD70), Conversion (CV60), deployment (MD120) documents, and unit test scripts
• Responsible for deployment and release of technical changes, in all environments (DEV to PRODUCTION)
• Communicate well with peers within, and across tracks, to develop a full understanding of what is being build, and in sharing common RICEW objects
• Support PRODUCTION issues, in aiding R&D, problem solving, and sharing of knowledge to continuously improve our service levels
• Perform code review for CRs delivered by technical team members

Responsibilities (Process)

• Operate in a global DevOps environment, working to deliver Change Requests (CR) and resolution of PRODUCTION incidents concurrently
• Follow either traditional waterfall methodology, or agile methodologies (i.e. scrum, Kanban) to deliver CR/ Projects depending on business requirements
• Provide Peer approval for UAT and PRODUCTION deployment for CRs delivered by the delivery team
• Follow global processes for incident triage and resolution (i.e. follow-the-sun model)
• Provide positive input to regular team meetings, to enhance both the quality of the application, and improve knowledge and expertise within the team
• Work independently with minimum supervision and guidance, to deliver project/ support tasks
• Self-learn and apply knowledge to problems faced in day-to-day tasks and share with peers by maintaining the GCSS ERP knowledge base.

Required Knowledge / Skills / Experience:

• Degree preferably in Computer Science/ Software Engineering or MIS
• Oracle Applications R12 development experience
• Experience with Financials –General Ledger, Assets, Cash Management, AGIS and CEA modules
• Good understanding of statutory and regulatory reporting and process requirements
• Solid experience creating, maintaining, enhancing, and tuning PL/SQL programs
• Hands-on experience in Oracle Application Framework – OAF (i.e. Ability to create, extend, deploy OA framework pages, and ability to personalize Core and OAF pages)
• Oracle Forms, Reports and BI Publisher tool experience
• Configure WebADI
• Oracle Workflow design and development experience
• Oracle Approvals Management (AME)
• Oracle Alerts
• Well-versed in Oracle AOL functionalities
• Unix Shell scripting experience
• Experience using version control and code promotion tools (BitBucket, Jenkins)
• Experience of using incident and change tracking software (ServiceNow)
• At least 5 years of IT development experience on large Oracle ERP implementations or Support environments
• Experience in Application upgrade will be advantageous
• Ability to handle conflicting priorities
• Proven experience with offshore development
• Excellent Analytical skills
• Team player with abilities to work in complex cross-functional and geographically diverse teams
• Excellent verbal and written communication skills