Job Description

Core Business Services – Contract Operations Analyst (6‑Month Contract)

At EY, you’ll have the opportunity to contribute to work that matters, supporting the systems, processes and people that enable our business to deliver exceptional service to our clients. As part of Core Business Services (CBS), you will play a key role in ensuring operational rigor, compliance and stakeholder confidence across critical business activities.

Join our CBS team and support the effective management of EY’s contractor engagement lifecycle, working closely with internal teams, vendors and client stakeholders to ensure timely onboarding, contracting, extensions and payments.

The opportunity

EY Malaysia is seeking a Contract Operations Analyst on a 6‑month contract to support contractor and work order operations for a key client account. This role plays a critical execution and coordination role across contractor onboarding, contract management, work order tracking, PO creation and invoicing processes.

The role requires strong operational discipline, sound judgement and the ability to manage complex stakeholder and system dependencies in a fast‑paced environment.

Your key responsibilities

• Responsible in the recruitment of consultants mainly involved in the SAP consultant for EY client.
• Coordinate end‑to‑end contractor onboarding, including document collection, client submissions and system setup.
• Responsible as central contact and liaison person for the contractors and contracting companies in regard to the recruitment process, onboarding and work contract.
• Overseeing contracts origination, negotiation and closure.
• Responsible to update the contract renewal or termination and become a key contact person for EY Finance Team on payment issuance for the consultants.
• Responsible in creating contractors purchase order and processing invoices for payment purposes. 
• Maintain accurate trackers and ensure data quality across systems.
• Support ad‑hoc operational requests and process improvements as required.

Skills and attributes for success

• Strong attention to detail and ability to manage complex operational processes end to end.
• Sound judgement when handling exceptions, sensitive cases and competing priorities.
• Able to work independently while collaborating effectively across teams.
• Clear and professional communication skills, including with external stakeholders.
• Resilient and organized in high‑volume, deadline‑driven environments.

To qualify for the role, you must have

• Relevant experience in contract administration, operations, finance operations or professional services support.
• Experience managing contractors, vendors or work order–based engagements.
• Familiarity with PO, invoicing and financial coordination processes.
• Strong proficiency in Excel and document tracking.

What we look for

Highly motivated individuals with the skills and attributes to succeed. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

What we offer

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible work arrangements (FWA) as needed. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Job Requirements