Job Description

Are you passionate about the future of education and technology? We are hiring ambitious and passionate individuals to join, learn and grow with our EdTech start-up.

At EZA, we are looking for a versatile and driven Marketing & Operations Specialist (EdTech) to join our growing EdTech team. This role is an exciting opportunity to gain hands-on experience across multiple functions, including marketing, communications, business administration, market research and B2B outreach.

You will work closely with our core team to streamline operations, execute marketing initiatives, support customer service and help us connect with external partners. Gain hands-on exposure to the modern-day, high-tech industry and sharpen your technical skills with our immersive training, practical workshops and professional events.

Upskill with our partners from Microsoft, Figma, and Adobe while networking with experts in the tech and education community — locally and across international tech teams such as in Hong Kong, Japan and the United Kingdom. 

If you are a clear communicator, highly organized, and eager to learn how education and technology intersect – this role would be well suited for you. Non-technical candidates with a strong interest in technology, education and EdTech in particular are also encouraged to apply.

Core Responsibilities

i) Marketing & Communications: 

• Create, schedule, and manage high-quality content across all active social media channels (Instagram, LinkedIn, Facebook).
• Support in the creation of email newsletters, blog posts, and digital promotional collateral.
• Monitor engagement metrics and optimize SEO to continually refine content performance and audience reach.
• Support the planning and execution of promotional campaigns, talks or local outreach events.

ii) Research & Data Collection:

• Track and report on key industry trends, innovative projects and emerging technologies. 
• Gather official industry statistics and demographic data to support market research. 
• Monitor changing regulations and educational guidelines to ensure service delivery remains compliant.

iii) B2B Outreach & Partnerships:

• Identify, evaluate, and qualify prospective school and institutional partners within target regions.
• Build and maintain clean, organized prospect lists containing key decision-makers' contact details.
• Support in the preparation of tailored sales kits, presentation decks, and onboarding materials for prospective partner institutions.

iv) General Administration: 

• Assist with scheduling, customer service delivery and classroom management.
• Pitching solutions through automated workflows and streamlining processes.
• Supporting various ad-hoc projects as they arise.

v) Growth & Collaboration

• Participate in feedback sessions to refine products and services.
• Collaborate with senior leadership on internal process improvements and operational efficiency.
• Engage in peer-to-peer mentoring and knowledge-sharing sessions to support continuous learning within the team.

Job Requirements

General requirements:

• Interest/passion in education and/or technology
• Basic IT skills (Microsoft Office Suite, Google Suite, etc.)
• Excellent spoken and written English
• Ability/willingness to pick up new skills 
• A flexible team player with strong communication skills. 
• Has a positive attitude
• Will be at least 18 years old before their first day of work.

Preferred Fields of Study :
Media and Communications, Computer & Information Sciences, Education, Business, Marketing, Psychology, Economics, Data Analytics

Level (pursuing / obtained) : Master / Postgraduate Diploma, Bachelor, Higher Diploma / Associate Degree Required

Level of Work Experience: Entry-level. No prior full-time corporate experience is required, though previous internships, part-time jobs, or active involvement in university clubs/societies are highly valued.

Applicants must also demonstrate interest OR ability in one or more of the following areas:

• Education, technology, or EdTech
• Digital Media, content creation and marketing.
• Strategic communications
• Business development, sales, or outreach.
• Customer success or client relationship management.
• Project & event management
• CRM management

Preferred qualities:

• Experience delivering workshops, talks, hackathons or bootcamps. 
• Strong leadership and communication skills.
• A fast-learner and adaptable. 
• Prior experience in customer service, tutoring, or working in an education/school setting.
• Proactive in sharing original / innovative ideas.
• Experience with small to medium scaled development projects.
• Prior experience managing professional social media accounts (Instagram, LinkedIn, TikTok, etc.).
• Familiarity with tools like Adobe Creative Suite, Google Workspace, Figma, CRM software, or email marketing platforms.
• Knowledge or interest in games, gaming and gamification. 
• Ideal candidates have completed 2+ years of college in a related field of study.

Skills