Job Description

• Serve as the primary liaison towards clients
• Receive calls and take messages
• Provide highest standards of customer service
• Stay informed about products and events operations
• Provide accurate information to customers
• Handle customer inquiries efficiently and accurately

• 客户主要联络的对象
• 负责接听电话，记录留言并转发相关信息
• 提供最高标准的客户服务
• 了解公司的产品和活动运营的相关信息
• 提供顾客准确的信息
• 处理客户咨询

Job Requirements

Qualifications & Experience

• SPM Leaver and above
• Excellent Written & Verbal Communication skills (English & Mandarin)
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Deliver exceptional customer service
• Managing diverse customer needs
• Able to work collaboratively
• Positive attitude and Eager to learn
• Passionate about innovation 
• Strong sense of responsibility
• Goal-driven and idealistic
• Embrace challenges
• Adaptable to work in a fast-paced, dynamic environment

Working Hours: 9:30am to 6:30pm (Monday to Friday), Saturday bi-weekly

任职要求

• 学历至少 SPM 以上
• 懂中文，英文，马来文 (书写 & 沟通)
• 熟练掌握 MS Office (Word, Excel, PowerPoint)
• 提供优质卓越的客户服务
• 有团队精神
• 态度积极主动，愿意虚心学习
• 热爱创新，责任心强
• 有热诚，有冲劲，有理想
• 敢于冒险和承担
• 愿意接受新的挑战
• 可以适应快节奏和灵活的工作

工作时间：早上9点半 至 下午6点半 (周一至周五，周六: 每两周一次)

Skills