Job Description

We are a growing Digital Media Publishing company in Malaysia and we are looking for a dynamic operations manager to help us scale our operations to new heights! In just 3 years we grew from a team of 3 to 18. We have the ambitious dream to be a globally recognized brand in the Food and Travel Publishing Media Brand.

If you have experience working with a young progressive team, and you have the desire to work with a team of young energetic Malaysians who dares to dream big, join us!

Job Description:

Collaborate with the CEO to formulate annual short and long-term goals and objectives. Develop and implement policies and procedures to enhance operational efficiency and effectiveness.

Operations

• Manage and oversee daily operations
• Prepare and manage operational budgets, track expenses, and optimize resource allocation
• Manage, oversee and problem solve 
• Develop and implement effective operational strategies to enhance productivity and efficiency.
• Collaborate with cross-functional teams to ensure seamless coordination across departments.
• Analyze data to make informed decisions and recommendations for process improvement.
• Streamline processes to reduce costs and increase profitability.
• Ensure compliance with industry regulations and company policies.
• Assist in building middle management team
• Recruits, trains, and inspires all department managers encompassing administrative, sales, parts, collision, and service departments.
• Conduct formal performance evaluations of department managers regularly.
• Cultivate and maintain strong relationships with key partners.
• Establishes and evaluates monthly and annual goals and objectives, ensuring alignment with actual performance.
• Prepare and manage the budget, P&L, and financial forecasting.
• Performs additional assigned tasks as needed.

People

• Cultivate the company culture according to the company core values and encourage continuous improvement and innovation within the team
• Oversee the hiring processes and talent recruitment and retention
• Monitor team performance, schedule and lead team kpi & people analyzer meetings
• Make sure all departments are assigned the correct KPIs that enables the company to achieve the company goal and vision
• Plan and implement Manpower management 
• Assist in creating Training, SOP, process, checklist for the team across departments
• making sure SOP is being carried out, performance of the page and team can keep improving

Tech

• Manage and solve tech issues faced by the team and source for the right people to solve those issues. 

Business Development

• Identify new business opportunities and develop strategies to expand market share.
• Lead negotiations for major contracts and partnerships to support business growth

Job Requirements

• Bachelor's degree in Business Administration, Operations Management, or any related field .
• 3 - 5 years experience in operations management in media , tech or related field
• 3 - 5 years experience managing teams, building company culture
• 3 - 5 years experience in Managing, Developing and implementing effective operational strategies to enhance productivity and efficiency.
• Fluent in both spoken and written English
• Strong analytical skills and the ability to utilize data for decision-making.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Exceptional leadership and team management skills.
• Outstanding problem-solving abilities and attention to detail.
• Effective communication and presentation skills.
• Ability to thrive in a fast-paced environment and meet deadlines.
• Knowledge of local regulations and market trends in the media industry
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership skills and the ability to inspire and motivate a team.
• Excellent communication, negotiation, and interpersonal skills.
• In-depth knowledge of the media industry and market dynamics.
• Strategic mindset with the ability to make data-driven decisions.

Skills