Comprehensive medical, dental, optical, and mental health coverage for employees and their families.

Insurance, Health & Wellness

Competitive pay, 13-month salaries, quarterly bonuses, and strong retirement plans for financial security.

Financial & Retirement Plans

Family-friendly benefits, including medical coverage for dependents, paid parental leave, and flexible work options.

Family & Parenting Support

Paid annual leave and additional leave options to support work-life balance and personal well-being.

Vacation & Time Off

Opportunities for skill development, career growth, and training in a supportive, modern work environment.

Professional Support

Flex

We are a company that makes great products for our customers that create value and improve people’s lives.
Building on our more than 50-year history with a clear purpose, mission, and vision, Flex is the advanced end-to-end manufacturing partner of choice, helping market-leading brands across a diverse set of industries design, build, deliver, and manage products that improve the world. 
Through the collective strength of a global workforce across 30 countries, and responsible, sustainable operations, Flex supports our customers’ entire product lifecycles with leading, design and engineering, design chain, manufactaring, post production, post-sale capabilities in every major region.

Source: <a href="https://flex.com/company#about-us" target="_self">Flex Website</a>

Who We Are

Customer-Centricity
We prioritize the needs and satisfaction of our customers above all else. We strive to provide exceptional service and innovative solutions that meet and exceed their expectations.
Integrity
We conduct our business with honesty, transparency, and ethical behavior. We believe in doing the right thing, even when no one is watching.
Innovation
We embrace creativity and continuous improvement. We are constantly seeking new ways to enhance our products and services to better serve our customers.
Teamwork
We value collaboration, respect, and diversity within our team. We believe that by working together, we can achieve greater success and make a positive impact.
Community Engagement
We are committed to giving back to the communities in which we operate. We support local initiatives and strive to make a difference through our corporate social responsibility efforts.

<a href="https://canvasbusinessmodel.com/blogs/mission/flex-mission#:~:text=Vision%20Statement%20of%20Flex%3A%20To,%2C%20Innovation%2C%20and%20Customer%20Focus." target="_self">Source</a>

Our Values

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.&nbsp;A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.<h2>Job Summary</h2>To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Employee Relations Director located in Bukit Minyak, Penang.The Employee Relations Director will be accountable for working with employees, managers and leaders across different teams, building trusted relationships quickly, and leading with a high level of competence, empathy and creativity to drive the right solutions.What a typical day looks like:Investigations &amp; Domestic Inquiries <ul><li>Accountable for the analysis and resolution of complex employee relations issues related to policy or culture violation, independently or by collaborating with managers, peers in Human Resources (HR) and Legal as appropriate. Recommends solutions to address issues that are immediate but also puts in place policies and practices that are preventive.</li><li>Contacts and interviews complainants, reported witnesses, and respondents related to policy or culture violations. Documents findings and maintains appropriate levels of confidentiality.</li><li>Effectively contracts with and manages stakeholder engagement and expectations. Accountable for strategy and for all aspects of an investigation: e.g., stakeholder involvement &amp; communications internally and with external labor authorities.</li><li>Collaborates with and seeks counsel from senior peers or managers as needed on proposed strategy and approach depending on complexity and/or sensitivity of the complaint, or seniority/ visibility of the parties involved. Has a high degree of skill in interviewing techniques and mastery of empathy, confidentiality, and connecting themes across interview findings.</li><li>Assists internal global investigations teams in investigations of serious cases and implements appropriate solutions decided by the global teams.</li><li>Accountable for organizing panels and conducting Domestic Inquiries when required. Ensures all individuals on the panel are well trained, compliance requirements are met and appropriate processes are used.</li><li>Proactively identifies and interprets trends in employee relations issues across sites, locations or country. Designs and recommends interventions and solutions to facilitate an open, inclusive, values-based environment.</li></ul>Training &amp; Escalation Management<ul><li>Subject matter expert who educates, supports, and coaches managers and HR Business Partners in all matters of Malaysia labor law and in dealing with employee grievances.&nbsp; Provides training and guidance on processes such as Performance Improvement Process or Workforce Reductions.</li><li>Schedules &amp; trains managers and HR Business Partners on all relevant matters e.g., changes to labor laws, performance management and workforce reductions.</li><li>Addresses all escalations from managers and employees and ex-employees. Partners with the relevant HR Business Partners, line managers and internal legal teams but is accountable for resolving escalations.</li><li>Demonstrates balanced advocacy for employees and the organization and makes decisions that balance short term vs long term impact on Flex, Malaysia.</li></ul>The experience we’re looking to add to our team:<ul><li>Requires a Bachelor’s Degree in Human Resources Management or any related field.</li><li>Requires minimum 10 years of experience in Employee Relations.</li><li>Demonstrate an in-depth understanding and knowledge of Labor Law in Malaysia.</li><li>Have experience in handling Investigation, Domestic Inquiry, performance review and anything related.</li></ul>What you’ll receive for the great work you provide: <ul><li>Life Insurance</li><li>Medical Benefits</li><li>Allowances and Bonuses</li><li>Paid Time-Off</li></ul>AA98AA07<h2></h2><h2>Job Category</h2>Human ResourcesRequired Skills:Optional Skills:Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email <a href="mailto:accessibility@flex.com" target="_blank" rel="noopener noreferrer">accessibility@flex.com</a> and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

This job is for an Employee Relations Director at Flex in Penang. You might like this job because it involves solving complex employee issues, fostering a positive work culture, and supporting team growth—all while enjoying great benefits!

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job SummaryTo support our extraordinary teams who build gre...

Employee Relations Director

Flex

Company Profile

Flex