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This job is all about helping customers with their questions and concerns over the phone. You might like this job because you’ll get to make their day better by providing excellent service and helpful information!
Job Description
You will play an important role in
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- Exceeding customer expectation in terms of customer service & accurate information.
Job Requirements
To be successful in this role, you will need to have:
- Able to communicate in Mandarin and English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
- Ability to read and write Cantonese will be a plus
- SPM leavers and fresh graduate who are interested are also encouraged to apply – Full Training Provided.
Benefits
- High Basic Salary + Allowances (KPI)
- EPF/SOCSO
- Annual & Medical Leave
- Fun and excited working environment
- Quarterly staff recognition and appreciation
- Office located nearby shopping malls and housing area - easy access from public transport
- Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.
Skills
Customer Service
Customer Service Management
Customer Relationship Management
Customer Support
Mandarin Chinese
Chinese Language
Cantonese Chinese
Customer Engagement
Company Benefits
Travel Benefits
Ever dream to have a Discount/ Free Air Ticket? Join Us!
Well Being
Feeling under the weather? Annual Leave, Medical Leave for your well-being is provided!
Training & Development
You will be given opportunities to enhance your professional and personal development
Attractive Remuneration Package
Come and Experience what is like to be staff of an Airline!
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
#NoExperienceNeeded
Career Level
Entry Level
Job Specialisation
Company Profile
FLYGOSH
Established in 2010, FlyGosh has emerged as a preeminent force in the realm of aerospace and aviation employment. Our unwavering commitment to excellence and exclusive focus on aviation careers have propelled us to the forefront of the industry. With a client portfolio that includes major airlines, private jets, and various aviation-related companies, FlyGosh has become synonymous with connecting top-tier talent to...