AI-generated summary
beta
This job is about helping customers with their inquiries and promoting our services through social media and messages. You might like this job because you enjoy talking to people and managing online content while enhancing customer experiences!
RM 2500 - RM 5000
Wisma Mutiara Genting, Setapak, Kuala Lumpur
Full-Time
few hours ago
Job Description
- Assist in verifying customer repayment.
- Tele-sales via online platform (Response to customer enquiry via whatsapp / telegram / phone call/FB/IG) (** Cold calling not required)
- Notify existing customer on promotion details by blasting message / SMS.
- Processing membership application.
- Managing membership bonus points and redemption
- Communicating and coordinating with colleagues as necessary.
- Social Media Marketing (Vendor management & Managing platform content eg:Telegram, FB, IG
- channel)
- Providing feedback on the efficiency of the customer service process.
Job Requirements
- Ability to stay calm when customers are stressed or upset.
- Fluent in English, Bahasa Melayu, Mandarin (Proficiency in Bahasa Melayu language is essential)
- Comfortable using computers.
- Excellent phone manner
- Preferable to have experience in Customer Service (but not essential)
Skills
Customer Service
Telemarketing
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
Career Level
Entry Level
Company Profile
