Job Description

Retail Sales & Operations Internship

Frenshi Home Point | Gelang Patah, Johor

Final Year Students Welcome | RM1,500 Allowance + RM300 Performance Incentive | Training Provided

Are you a Final Year Student looking for an internship where you can gain real-world experience in sales, customer service and retail business operations?

Join Frenshi Home Point and gain hands-on experience in the home appliance retail industry. You will work alongside our team and learn how a retail business operates — from understanding products and serving customers to sales, stock coordination, delivery and after-sales service.

What You Will Learn & Do

Sales & Customer Service

• Assist customers with product enquiries and recommendations.
• Understand customer needs, preferences and budget.
• Learn professional customer service and communication skills.
• Assist the sales team in handling walk-in customers and enquiries.
• Prepare quotations and sales orders.
• Follow up with customers when required.

Home Appliance Product Knowledge

You will receive training and practical exposure to various home appliances, including:

• Refrigerators
• Washing Machines
• Air Conditioners
• Televisions
• Fans
• Water Dispensers
• Small Home Appliances

You will learn how to understand and compare product specifications, features, pricing, energy efficiency and warranty information.

Retail Store Operations

Gain practical experience in:

• Daily retail store operations
• Stock checking and stock arrangement
• Inventory coordination
• Product display and store arrangement
• Sales order processing
• Delivery coordination
• Basic after-sales service procedures
• Supporting the team with daily operational tasks

Delivery & After-Sales

Understand the complete customer journey:

Sales → Order Processing → Stock → Delivery → Installation / Setup → After-Sales Service

This provides practical exposure to the complete retail business process.

What We Are Looking For

We welcome students studying:

• Business Administration
• Business Management
• Marketing
• Retail Management
• Entrepreneurship
• Management
• Other related business disciplines

Requirements

• Currently pursuing Diploma or Bachelor's Degree.
• Final Year Students are strongly encouraged to apply.
• Looking for an internship / industrial training placement.
• Good communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Responsible, punctual and able to work as part of a team.
• Comfortable communicating with customers.
• Basic computer skills.
• No previous retail experience required — training will be provided.

💰 Internship Allowance & Incentive

RM1,500 Monthly Internship Allowance

⭐ RM300 Performance Incentive

Total Monthly Earning: Up to RM1,800

The RM300 performance incentive is an additional incentive based on individual performance.

What You Will Gain

Practical Retail Experience

Gain hands-on experience in:

Sales • Customer Service • Product Knowledge • Store Operations • Inventory • Delivery • After-Sales

Professional Development

Develop valuable skills in:

• Customer communication
• Product presentation
• Sales skills
• Problem solving
• Teamwork
• Retail business operations

Potential Full-Time Opportunity

Outstanding interns may be considered for Full-Time Sales opportunities after graduation, subject to performance and available positions.

Who Is This Internship Suitable For?

This internship is suitable for students who:

• Want practical working experience.
• Enjoy communicating with people.
• Are interested in sales and retail business.
• Want to develop customer service and communication skills.
• Are willing to learn about home appliances and retail operations.
• Want to gain experience before entering the workforce.

If you are willing to learn, responsible and motivated, we welcome you to apply.

Internship Details

Company: Frenshi Home Point
Location: Gelang Patah, Johor
Position: Retail Sales & Operations Intern
Internship Type: Full-Time Internship
Allowance: RM1,500/month
Performance Incentive: RM300/month
Potential Monthly Earning: Up to RM1,800
Experience: No experience required
Training: Provided
Final Year Students: Welcome to apply

Apply Now

Please submit your CV / Resume, together with your internship period and expected start date.

We look forward to welcoming you to our team and helping you gain valuable real-world working experience.

Job Requirements

零售销售与营运实习生

Retail Sales & Operations Internship

Frenshi Home Point｜柔佛州 Gelang Patah

欢迎应届毕业生 / Final Year Students｜RM1,500 实习津贴 + RM300 绩效奖励｜提供培训

你是否正在寻找一个能够真正接触实际工作的 Internship / Industrial Training？

如果你希望在实习期间不只是做行政工作，而是能够学习销售、顾客服务、家电产品知识及零售业务营运，欢迎加入 Frenshi Home Point。

在这里，你将有机会参与真实的家电零售业务，了解一家家电零售店从顾客咨询、产品介绍、销售、订单处理、库存、配送到售后服务的完整流程。

你将学习与参与的工作

销售与顾客服务

• 协助顾客进行产品咨询及产品推荐
• 了解顾客的需求、预算及使用习惯
• 学习专业的顾客服务与沟通技巧
• 协助销售团队接待门店顾客及处理顾客询问
• 协助制作报价单及销售订单
• 根据需要进行顾客跟进

家电产品知识培训

公司将提供培训，让你认识不同类型的家用电器，包括：

• 冰箱
• 洗衣机
• 冷气机
• 电视机
• 吊扇 / 风扇
• 饮水机
• 小型家电
• 其他主要家用电器

你将学习如何了解及比较：

产品规格｜功能｜价格｜能源效率｜保修条款

并学习如何根据顾客的实际需求，协助推荐合适的产品。

零售店营运

你将有机会接触实际的零售营运工作，包括：

• 日常门店营运
• 库存检查及货品整理
• 库存协调
• 产品展示及店面整理
• 销售订单处理
• 配送安排及协调
• 基本售后服务流程
• 协助团队完成日常营运工作

配送与售后服务

了解顾客购买产品之后的完整流程：

销售 → 订单处理 → 库存 → 配送 → 安装 / 设置 → 售后服务

通过实际工作，你将了解家电零售业务从销售到售后的完整顾客体验。

我们正在寻找什么样的学生？

欢迎以下相关科系的学生申请：

• Business Administration 商业行政
• Business Management 商业管理
• Marketing 市场营销
• Retail Management 零售管理
• Entrepreneurship 企业管理 / 创业
• Management 管理
• 其他相关商业科系

基本要求

• 目前正在修读 Diploma 或 Bachelor's Degree。
• 即将毕业 / Final Year Students 优先考虑。
• 正在寻找 Internship / Industrial Training 机会。
• 具备良好的沟通及人际交往能力。
• 积极、有责任感并愿意学习。
• 守时，并能够与团队合作。
• 愿意与顾客沟通。
• 具备基本电脑操作能力。
• 无需相关工作经验，公司将提供培训。

💰 实习津贴与绩效奖励

RM1,500 每月实习津贴

这是固定的每月 Internship Allowance。

⭐ RM300 每月绩效奖励

根据个人工作表现，可获得额外：

RM300 Performance Incentive

💵 每月最高可获得

RM1,800

RM1,500 实习津贴 + RM300 绩效奖励

RM300 绩效奖励属于额外奖励，并根据个人工作表现而定。

你将在这里获得什么？

实际零售工作经验

学习及接触：

销售｜顾客服务｜家电产品知识｜门店营运｜库存｜配送｜售后服务

职场能力提升

培养以下实际工作能力：

• 顾客沟通
• 产品介绍
• 销售技巧
• 问题解决
• 团队合作
• 零售业务营运

毕业后的工作机会

表现优秀的实习生，在毕业后可根据个人表现及公司职位空缺情况，获得：

Full-Time 全职生意机会

👌 这个 Internship 适合什么样的学生？

如果你：

• 希望获得真实的工作经验
• 喜欢与人沟通
• 对销售及零售行业有兴趣
• 希望提升自己的沟通及顾客服务能力
• 对家用电器及零售业务有兴趣
• 希望在毕业前了解真实的职场环境
• 愿意学习、负责及积极主动

那么我们欢迎你加入。

📍 实习职位资料

公司： Frenshi Home Point
地点： Gelang Patah, Johor
职位： Retail Sales & Operations Intern
职位性质： Full-Time Internship
实习津贴： RM1,500 / 月
绩效奖励： RM300 / 月
每月最高： RM1,800
工作经验： 无需经验
培训： 公司提供
Final Year Students： 欢迎申请

📩 立即申请

请提交你的 CV / Resume，并注明：

实习期间 + 预计开始日期

我们期待你的加入，并希望在你的实习期间，为你提供真正有价值的家电零售与职场经验。

Skills