AI-generated summary
beta
This job is about being a Retail & Customer Experience Associate at a specialty food store. You might like this job because you enjoy helping customers, ensuring cleanliness, and getting hands-on in daily store operations while growing your retail skills!
RM 2500 - RM 3000
Bangsar Shopping Center, Kuala Lumpur
Full-Time
Job Description
The Role
As Store Operations & Customer Experience Lead, you will play a key role in:
● daily store operations
● customer service standards
● execution on the shop floor
This is a hands-on role with responsibility, suited for someone who wants to strengthen their experience in retail operations and customer-facing roles.
Key Responsibilities
Customer Experience
● Provide professional and friendly customer service
● Explain products clearly and make recommendations
● Handle customer enquiries and feedback
● Maintain a consistent service standard in-store
Store Operations
● Operate POS and handle payments
● Prepare, slice, pack and label products correctly
● Ensure cleanliness, hygiene, and food safety compliance
● Maintain visual standards of the shop and displays
Daily Execution & Ownership
● Support opening and closing procedures
● Assist with stock receiving and basic inventory tracking
● Identify and report operational issues
● Follow and help improve store procedures (SOPs)
Job Requirements
Who We’re Looking For
● Experience in retail, F&B, hospitality, or customer-facing roles
● Comfortable taking responsibility on the shop floor
● Good communication skills in English (Bahasa Malaysia, Mandarin or Tamil is a plus)
● Detail-oriented, reliable, and organised
● Able to work retail hours, including weekends
*Cheese or specialty food knowledge is not required, training will be provided.
* Open to candidates of all age groups
Skills
Company Benefits
Comprehensive Health Insurance
Covers a wide range of medical, dental, and vision expenses to keep you and your family healthy.
Paid Time Off
Enjoy vacation days, personal leave, and holidays to relax and recharge without losing income.
Employee Development Programs
Access to training and career growth opportunities to enhance your skills and advance your career.
Safe and Sociable Working Environment
A workplace that prioritizes safety and fosters a friendly atmosphere among colleagues.
Employee Assistance Program
Provides confidential support for personal and work-related issues, including counseling and resources.
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
#NoExperienceNeeded
Career Level
Entry Level
Job Specialisation
Company Profile
