company-logo-image

Engineer I, Sys Support

ashley-avatar-image

AI-generated summary

  • Troubleshoot DFE, calibrate color, fix print quality; integrate workflows, train.
  • Join a team deploying FUJIFILM graphic-communications and color-workflow solutions
  • Get hands-on with new color technology, client training and cross-team projects!

Undisclosed

Selangor, Malaysia, Kuala Lumpur

Job Description

Responsibilities

  • Provide pre & post sale support to customer install based with Graphic Communications products or software solutions.
  • Provide DFE and workflow solution training to customer.
  • Integration of FUJIFILM Business Innovation solution into the customer’s production environment.
  • Establish color workflow processes and policies for end-customers and account associates.
  • Troubleshoot DFE, digital color printing, color calibration/management, and print quality problems.
  • Educate and train the customer on file designing, preparing and producing quality color documents.
  • Facilitate the introduction and implementation of new color technology, Professional Services, and applications development.
  • Assist Specialist or sales personnel during customer engagement or product demonstration.
  • Support the sales personnel on the workflow proposal.
  • Assist in identification of potential volume building applications and services opportunities.
  • Weekly / Monthly status reporting for issues, account status and response time.
  • Planning concepts by studying relevant information and materials.
  • Preparing finished art by operating necessary equipment and software. Eg: Adobe Illustrator, Photoshop & etc.
  • Coordinating with internal teams, including marketing, in the design concept phase through completion of a project.


Job Requirements


Company Benefits

Comprehensive Health Insurance

Covers a wide range of medical, dental, and vision expenses to keep you and your family healthy.

Paid Time Off

Enjoy vacation days, personal leave, and holidays to relax and recharge without losing income.

Flexible Work Hours

Allows employees to adjust their work schedules to better balance personal and professional responsibilities.

Professional Development Opportunities

Access to training programs, workshops, and courses to enhance your skills and advance your career.

Retirement Savings Plan

Provides options to save for your future with employer contributions to your retirement fund.

Employee Wellness Programs

Initiatives focused on promoting physical and mental well-being, including fitness memberships and counseling services.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

Fuji Xerox Malaysia Sdn Bhd-logo-image

Fuji Xerox Malaysia Sdn Bhd

FUJIFILM Business Innovation Malaysia is a subsidiary of FUJIFILM Business Innovation Corp., specializing in document-related solutions and services across Malaysia. Source: https://www.fujifilm.com/fbmy/en