Customer Experience Intern
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This job is a Customer Experience Intern role where you'll handle air conditioning installations and customer queries. You might like this job because it offers hands-on experience with customer service and business partnerships.
RM 900 - RM 1000
Petaling Jaya
Internship
Job Description
- To be responsible for handling Business Partners in the State/state about the Cuckoo Air Conditioning installation process and progress (end-to-end process).
- To act as Fujicare Sdn Bhd liaison person with Business Partners and customers about the Air Conditioning rent-to-own program by Cuckoo.
- To effectively manage the respective State's installation and ICS cases.
- To attend to all customer queries and complaints timely and by the Standard Operating Procedure (SOP) set.
- To deliver an excellent customer service standard every time interact with customers and Business Partners.
Job Requirements
- Currently enrolled in a bachelor’s degree program, preferably in Customer Service, Communications or related field
- Strong written and verbal communication skills, with a keen eye for detail
- Preferred Internship Commencement Period: Immediately for a duration of 3 or 6 months
Skills
Company Benefits
Medical Benefits and Insurance Coverage
All employees are entitled to the benefits, subject to the company’s policy.
Insurance Coverage
All confirmed employees are covered under the hospitalization and surgical insurance plan subject to confirmation.
Lunch Hours
Employees are allowed a two-hour break on Friday.
Company Gathering
Team Building, Bonding and Eating Gatherings.
Yearly increment and Performance Bonus
Salary increments and bonuses may be given at the discretion of the Company and shall be based on the company and the employee’s performance.
Additional Info
Company Activity
Last active - 1 hour ago
Experience Level
#NoExperienceNeeded
Career Level
Internship
Job Specialisation
Customer Service, Key Account / Relationship Management, Telesales / Telemarketing