Job Description
Brand & IP Category Management
- Manage assigned licensed IP brands and merchandise categories across retail stores, pop-ups, events, e-commerce, and distribution channels.
- Understand brand DNA, target audience, and product direction for each assigned IP brand.
- Ensure all product planning, marketing materials, retail display, and campaign activities are aligned with licensor guidelines and brand positioning.
- Coordinate with licensors and internal teams for approval of product usage, artwork, packaging, and marketing materials.
- Identify market trends and customer preferences for character merchandise, plush, toys, gifting products, collectibles, and lifestyle merchandise.
- Build and maintain clear product and brand direction for assigned IP categories.
Merchandise & Product Planning
- Plan and manage product assortment for each IP brand and retail channel.
- Develop product mix across categories including plush toys, collectibles, stationery, bags, accessories, apparel, confectionery, gifting products, lifestyle merchandise, seasonal products, and event-exclusive items.
- Plan seasonal collections, festive launches, limited-edition items, campaign merchandise, and new product introductions.
- Coordinate with suppliers, licensors, designers, and internal teams to source, develop, and launch products.
- Review pricing strategy, product margins, retail positioning, and market competitiveness.
- Ensure product offerings are suitable for both IP merchandise stores and mass-market retail channels.
Stock Planning & Inventory Management
- Plan stock allocation for stores, pop-ups, events, e-commerce, wholesale, and distribution channels.
- Monitor stock movement, sell-through rates, inventory levels, and ageing stock performance.
- Ensure replenishment of best-selling products in a timely manner.
- Identify slow-moving products and propose corrective actions such as bundle deals, markdowns, clearance campaigns, gift-with-purchase, or purchase-with-purchase promotions.
- Work closely with warehouse and retail operations teams to ensure optimal stock availability.
- Prepare stock plans for new store openings, retail campaigns, seasonal events, and pop-up activations.
- Maintain healthy inventory levels and reduce overstock or understock situations.
Sales & Business Performance
- Set and monitor sales targets by brand, category, store, campaign, and retail channel.
- Analyze daily, weekly, and monthly sales performance reports.
- Identify best-selling products and implement strategies to drive sales growth.
- Review slow-moving items and recommend action plans to improve performance.
- Prepare sales forecasts for new products, events, retail campaigns, and pop-up stores.
- Work with retail teams to improve product visibility, sell-through rate, and conversion performance.
- Support management with business reviews, reporting, and future growth planning.
Marketing & Campaign Planning
- Plan marketing activities for IP merchandise stores, product launches, festive campaigns, and retail promotions.
- Coordinate with the marketing team on campaign concepts, social media content, in-store visuals, digital marketing materials, and promotional mechanics.
- Manage retail promotions including new arrivals, festive campaigns, member-exclusive promotions, bundle deals, limited-edition launches, and event-exclusive campaigns.
- Coordinate with licensors for campaign approvals when required.
- Work closely with malls, event organizers, and business partners to increase brand exposure and footfall.
- Ensure campaigns are commercially effective and aligned with brand image and retail objectives.
Visual Merchandising & Store Presentation
- Coordinate with visual merchandising and design teams to create attractive and commercially effective product displays.
- Plan display focus for new arrivals, seasonal items, campaign products, and best-selling merchandise.
- Ensure store presentation is engaging, easy to shop, and aligned with the IP merchandise retail experience.
- Guide retail teams on product storytelling, display priorities, and category arrangement.
- Ensure brand consistency across retail stores, pop-ups, events, and merchandise corners.
- Support new store openings and pop-up setup from a merchandising and display perspective.
Supplier, Licensor & Internal Coordination
- Coordinate with suppliers on product development, costing, production timelines, delivery schedules, and replenishment planning.
- Work closely with licensors regarding product approvals, brand guidelines, campaign usage, and marketing approvals.
- Collaborate with internal teams including retail operations, e-commerce, warehouse, marketing, finance, and design departments.
- Ensure all product launches, campaigns, and stock movements are properly followed up and executed.
- Maintain clear communication and strong coordination across departments and external stakeholders.
Reporting & Analysis
- Prepare weekly and monthly reports covering sales performance, stock movement, sell-through rate, inventory ageing, campaign performance, store performance, and category performance.
- Analyze product and category performance to support buying and merchandising decisions.
- Use sales and inventory data to recommend improvements in stock allocation, product planning, and campaign execution.
- Provide management with action plans to improve sales growth and inventory efficiency.